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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

107B – Collaborative Physician Engagement for Global Performance Evolution

Wednesday, March 25th

About the Session

Physicians are a critical success factor for creating sustainable change and transforming culture, and their decisions impact clinical and nonclinical outcomes for the entire organization. Healthcare leaders must harvest the value that their most highly trained clinical operators possess, but many leaders struggle to identify effective engagement tools, techniques and structure to address their most pressing problems. Much of the available literature lacks a practical and applied focus on creating meaningful and sustainable physician engagement, cultural transformation, and clinical and nonclinical outcomes improvement. A clear and navigable approach and process can produce sustained, on-the-ground performance improvement and enhance physician engagement and cultural transformation.

This seminar will introduce a practical, applied and proven physician engagement model for cultural transformation and global outcomes improvement. Faculty will provide methodical and effective physician engagement approaches, techniques, processes and structures. You will hear real-world mini case studies that illustrate successful and unsuccessful physician engagement initiatives and sustained clinical and nonclinical outcomes. You will leave with several tools for enhancing physician engagement.

Learning Objectives:

  • Discover how to use a more systematic and structured physician engagement approach for global outcomes improvement and cultural transformation.
  • Learn the fundamentals, practical application and value of physician engagement.


Presented By

Douglas Monroe, MD

Founding Collaborator
Healthcare Advisory Collaborative

Khalid Almoosa, MD

Vice President/CMO
Memorial Hermann Cypress and Katy Hospitals

Jessica J. Rivas, RN, FACHE

Vice President/COO
Memorial Hermann Cypress