Session Details

Ignite Stage Wednesday

Wednesday, March 22

9:00 a.m.–3:20 p.m.

Ignite Stage sessions are not eligible for ACHE Face-to-Face credit. Pre-registration is not required. Seating is limited; we recommend arriving early to secure a seat.

9–9:20 a.m.

HAP Featured Author—Stephen Klasko: Are You Feelin’ Alright?

Stephen Klasko, MD, Executive in Residence, General Catalyst

In this session, we’ll talk about how the message in the music can make you healthier. Dr. Stephen Klasko has been a university president, a medical college dean, and a CEO, but, more importantly, he is a disc jockey who uses music to give us all “the courage to change.”

9:40–10:00 a.m.

Your Career Story: Leverage Your Past, Focus on the Present and Envision Your Future

Gerry Ibay, JD, MHA Program Director & Assistant Professor, College of Public Health, University of Oklahoma Health Sciences Center;
Kaitlyn Chana, Fellow, Texas Children’s Hospital

Whether you’re just starting your healthcare career or are transitioning to a new role, you’ve likely been asked the common question, “Tell us a little bit about yourself.” How you answer this question communicates your thoughts about your career, yourself and your story. This session will provide actionable insights into how you leverage and tell your story through your past experiences, current situations and future considerations.

10:20–11:00 a.m.

Process Improvement Innovations From the Field

Tiffeny Jones, Administrative Director, HFHS;
Lindy Washington, MD , Deputy CMO and SVP, Medical Services, Bairnsdale Regional Health Service

Join healthcare executives from across the country as they share best practices and lessons learned from real-word process improvement innovations they have implemented within their organizations.

11:20–11:40 a.m.

Your Career, Your Way: Mapping Survivorship in a New World

Angela Vincent Michael, FACHE, Director, Performance Improvement, Methodist Health System;
Lorie Thibodeaux, President and Owner, Lorie Thibodeaux LLC

Let’s face it, we are in a brave new world. The best practices of today are changing and require new strengths and skills. It requires leaders who are ready to embrace professional roles in healthcare. This session will focus on conversations and stories of survivorship and transformation from two diverse healthcare leaders, who apply performance improvement skills to their own career path. They will share how their careers have evolved over time, the importance of mentorship and professional networks, and other real-world advice for emerging healthcare leaders.

12–12:20 p.m.

What Are Successful Women Saying?

Jill Bowen, RN, FACHE, COE, Let’s Lead, LLC;
Elisabeth Fontaine, MD, CEO, Let’s Lead, LLC

A conversation where women will walk away with an actionable tool kit to open their career options, hear stories of women and their impactful journeys, and discover coaching as a confidential partner to gain confidence and courage in your path forward.

12:40–1 p.m.

What’s Your Story? The Lasting Impact of Storytelling for Leaders

Frantz Berthaud, Market Director of Oncology, The Hospitals of Providence

Many cultures today have an oral tradition where storytelling has been used as a powerful tool wielded for influence and persuasion. Scientific literature speaks of opinion often being more polarizing than persuasive, and data as evidence is difficult to digest. Crafting a compelling story is vital to a leader’s success both at the beginning and years into their careers. Using different philosophical models like Aristotle’s modes of persuasion, seven narrative patterns and Freitag’s Pyramid, this session will leave early careerists with practical tools to craft their own leadership narratives that are holistic, deliberate and strategic.

1:20–2 p.m.

Advancement Information Session

Julianna Kazragys, FACHE, CAE, Credentialing Manager, ACHE

This session will provide an overview of the FACHE advancement application process, including a review of eligibility requirements and how to know which ones you’ve met, the application process and what materials you need, and the Board of Governors Exam and tips to prepare.

2:20–2:40 p.m.

WE > me: Activating Spaces of Belonging for Team Engagement and Performance

Terence Bostic, PhD, Managing Partner, CMA Global;
Reuben Faloughi, PhD, Senior Affiliate, CMA Global

Organizations and people are navigating effects of various pandemics, massive financial pressures, social and political tension, and ongoing -isms that divide us across identity and difference. Belonging is a powerful psychological construct that helps people feel connected to each other, committed to their organization and connected to their work. Leaders committed to courageously meeting these challenges and driving belonging must recognize they cannot (and do not have to) confront these challenges alone. In this presentation, participants will be invited to understand how to create belonging in their team and organization, recognize the value of community and become even more courageous leaders!

3–3:20 p.m.

Delegate More to Achieve More

Jeff Whitehorn, LFACHE, Founder and CEO, Whitehorn Coaching & Consulting

As a leader, have you ever felt overwhelmed and that you’re drowning in work? You watch your peers and others leave their jobs on time to go home, but you’re still working. Want more time to focus on what you, as the leader, should focus on? If so, then become a great delegator. Effective delegation is a vital leadership skill that helps leaders succeed and advance in their careers. However, most leaders struggle with delegation. Jeff Whitehorn shares some strategies learned during his own leadership journey that will help you improve your delegation skills.