90H - Shifting the Hiring Lens: Using Community-Based Hiring Programs and Innovative AI Tools to Transform the Hiring Process

Wednesday, March 22

2:00–3:00 p.m.

A transformational shift is sweeping across the healthcare workforce, and we all must learn to see the labor landscape in new ways. For employers, that starts with examining the tools and methods used to find, evaluate and hire candidates. Long-established notions about what makes a candidate “qualified” for a job may no longer apply. Previously rich and verdant sources of talent may have gone fallow and barren. This shift is an opportunity to rewrite the rules of the workforce so they work better for everyone. It’s a chance to build systems and structures that are more productive, more just, more efficient, more fair, more profitable, and more fulfilling for employers and employees alike, along with applying tremendous advancements in technology and data science to workforce issues in aid of developing a better future.

For the residents of Newark, N.J., healthcare is a secondary priority to securing employment, housing and food. As vital economic engines in the community, RWJBarnabas and Newark Beth Israel Medical Center are using their hiring power for the greatest good of the patients they serve. Since 2015, these organizations and the mayor’s office have been offering a successful employment readiness boot camp program called Hire Newark.

During this session, presenters will demonstrate the power of addressing social determinants in health outcomes, the details of the Hire Newark program and their commitment to supporting their community. The session also will discuss how innovative tools that use AI and machine learning can help drive outcome-based hiring that increases productivity and equity.

Learning Objectives

• Identify the tasks and processes needed to plan, implement and continually assess a program of community hiring and workforce training whose aim is to advance individuals.
• Differentiate between applications of artificial intelligence in the hiring process and understand what questions to ask in order to determine the potential impact.