33H - Creating Unity, Driving Engagement and Upskilling Through “Edutainment” in a New World of Work

Monday, March 20

4:30–5:30 p.m.

COVID-19 has fundamentally challenged our ways of thinking, working and living. The leader’s role has irrevocably shifted as organizations approach hybrid arrangement, build an inclusive culture, and provide tools and resources for growth and wellness. At Penn Medicine, some employees continued to go to the physical workplace amid the uncertainty of the pandemic, others were faced with a huge learning curve of working and managing the workforce remotely.

This session will share how Penn Medicine reinvented learning and development to meet changing demands of work, upskill quickly and build community. Presenters will address key challenges and programs and lessons learned, discussing transition of in-person leadership development courses to fully virtual; development of new LIVECasts/virtual offerings such as Lunch with Leaders, 30-Minute Coach” and Penn Medicine Book Club and the Penn Medicine ACHE leadership program; and creation of new DIY tools on topics from leading virtual meetings to managing careers.

This session will showcase actual examples, courses and pathways to equip the participants with strategic direction, design principles and takeaway tools.

Learning Objectives

• Demonstrate how one organization leveraged technology and novel learning strategies to enhance employee engagement, community building and retention in the midst of a pandemic.
• Explain how to create an innovative and holistic learning organization through the concept of “edutainment.”