31H - Enabling Compassion Science to Combat Burnout Through the Use of Artificial Intelligence

Monday, March 20

4:30–5:30 p.m.

Employee turnover and clinician burnout are becoming the most constraining issues that we see in healthcare today. In the context of healthcare, having more compassion for patients is a powerful way to not only achieve better patient outcomes but also promote well-being, resilience and resistance to burnout among healthcare workers. Serving others—and pitching in to the world in general—is the evidence-based way to live your life. Kinder people not only live longer but also live better.

The best way to well-being and finding your true fulfillment is to scan your orbit for the people around you in need of help and go fill that need, as often as you can. Cooper Health has used its own research and business case to find technology that gives their providers the time necessary to really see and hear their patients that need help instead of spending their time with their heads down documenting into their computer during appointments. They have also released time back to their providers during their “pajama time” to pursue their individual interests and be present with their families.

This session will demonstrate the power of compassion science; provide tools and ROI metrics for implementing compassion science into your healthcare system; and show how the implementation of AI tools can enable compassion science to address provider burnout.

Learning Objectives

• Illuminate, through neuroscience and captivating stories from clinical practice, how being a giving, other-focused healthcare executive is a secret superpower.
• Leverage compassion science and artificial intelligence tools to address burnout, prevent employee turnover and improve the patient-provider interaction.