30H - Staff ROI: 10 Essential Design Components Your Facilities Should Include to Attract and Retain Staff

Monday, March 20

4:30–5:30 p.m.

The built environment is your care partner. It plays a role beyond meeting clinical requirements or aesthetics. Competition for attracting and retaining staff is at an all-time high. After salary, benefits, titles and the business culture, the next major factor for many clinical employees in choosing where they work is their work environment. In many hospitals and clinics, staff accommodations have followed the same minimalist approach. Most of the design emphasis to-date has been on meeting the space programming requirements, the codes and guidelines, with a major emphasis on the patient experience.

It is important to make sure that the design also supports the staff experience in not only the off-stage areas but also in the on-stage areas. Using recent research, and facility assessment information, the top 10 design ideas will be presented with supporting graphics that explain how to implement them, the benefits of each and rank them in order of cost.

Many of the ideas are for new construction projects, or major renovations, but some could be implemented in existing facilities without major renovations

Learning Objectives

• Name five ways that the built environment impacts, performance, behavior, patient outcomes and staff satisfaction.
• Understand the design interventions that have been found to most impact staff burnout and the ways that executive leadership can drive higher design objectives on projects.