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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at ache.org/Coronavirus.

Safety/Quality

93X – Training the Systems Citizen: The Impact of Health Systems Science on Medical Education

This seminar will begin with a short background on the Accelerating Change in Medical Education initiative and consortium. Small groups will discuss common knowledge gaps among incoming residents followed by a brief report from each group. You will be introduced to the Health Systems Science framework, tying the domains back to knowledge gaps identified by…

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88X – Training Physicians to Lead in Quality and Safety

Originally developed in 2018 to develop a critical mass of faculty able to lead education in quality improvement and patient safety, the Jefferson College of Population Health has grown and evolved to encompass leaders from all areas of the healthcare leadership team. This hybrid program includes focused coursework, in-person sessions and a mentored improvement project…

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62B – The Role of Leadership in Implementing the National Action Plan to Prevent Healthcare Harm

It is increasingly recognized that preventable harm in healthcare is a leading cause of death in the United States. While efforts to improve patient safety have been ongoing for several decades, the scale of improvement has been limited and inconsistent. Further, efforts often have failed to integrate and optimize the disparate efforts of the many…

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62A – The Role of Leadership in Implementing the National Action Plan to Prevent Healthcare Harm

It is increasingly recognized that preventable harm in healthcare is a leading cause of death in the United States. While efforts to improve patient safety have been ongoing for several decades, the scale of improvement has been limited and inconsistent. Further, efforts often have failed to integrate and optimize the disparate efforts of the many…

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57X – A Systems-Based Approach to Improving Diagnostic Quality and Safety

Your organization wants to reduce harm from delayed and missed diagnoses, but how do you start? This seminar will take a deep dive into how your leadership can accelerate progress in diagnostic quality and safety. Learn how one organization is using “Improving Diagnosis in Medicine: Diagnostic Error Change Package,” a new publication from the Society…

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54 – Responding to Patient Harm: The Case for CANDOR

This session will be held at the Swissôtel Chicago; includes a 15-minute break. During this interactive and highly experiential seminar, you will learn about the evolution of a CANDOR approach to the response to patient harm. You will also have the opportunity to increase or test skills associated with CANDOR, including empathic and honest communication…

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102H – Patient Blood Management: Low-Hanging Fruit to Improve Quality and Promote Safety While Saving Millions

During this seminar, you will learn how to develop a comprehensive patient blood management program. Explore what actions Yavapai Regional Medical Center implemented to improve its utilization of blood components while improving quality of care and decreasing costs. Transfusions are one of the most prescribed procedures in America at about 30 million blood products per…

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41B – Managing the Tides: Navigating Your Way to High Reliability

In 2015, Tidelands Health faced the challenge of having to respond to a Joint Commission finding that senior leadership was not doing enough to maintain a strong culture of safety. There were isolated efforts to improve patient safety, but the organization lacked a systematic strategy to identify and close gaps in performance. There was also…

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41A – Managing the Tides: Navigating Your Way to High Reliability

In 2015, Tidelands Health faced the challenge of having to respond to a Joint Commission finding that senior leadership was not doing enough to maintain a strong culture of safety. There were isolated efforts to improve patient safety, but the organization lacked a systematic strategy to identify and close gaps in performance. There was also…

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39B – Drug Diversion in Healthcare Workers

As the opioid crisis continues to ravage the country, much focus has been given to decreasing the manufacturing of opioids, preventing diversion at the manufacturing level, judicious prescribing of opioid pain relievers and increasing access to treatment for substance abuse disorders. Unfortunately, some unintended consequences of such actions include undertreatment of chronic pain, rapid withdrawal…

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