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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at ache.org/Coronavirus.

Operations

97X – Forum on Advances in Healthcare Management Research

The Forum on Advances in Healthcare Management Research focuses on research with direct applicability to healthcare organizations. During the seminar, three researchers, selected by ACHE’s Research Committee, will present the results of their studies of healthcare leadership. Topics for the 2020 seminar presentations include a model of executive leadership based on interviews with leaders about…

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80X – ACHE Senior Executive Program/Executive Program Innovations

Learning Objectives: Explore these innovative “home-grown” improvement projects developed by the members of the 2019 Class of ACHE’s Executive and Senior Executive Programs. Apply lessons learned these peer-reviewed presentations on some of the most pressing administrative and clinical challenges to your own organizations.

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77H – Developing a High-Quality and High-Value Pharmacy Services Model of Care

The business of hospital and health system pharmacy is intricate and rapidly evolving. If left untapped, organizations may risk losing hundreds of thousands of dollars and numerous opportunities to further improve patient care. This session will provide valuable perspectives from a chief pharmacist officer on navigating the complexity of the pharmacy business to ensure an…

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72X – HAPTalks: Quick Takes on Today’s Healthcare Trends From Health Administration Press Authors

HAPTalks is a series of short presentations designed to offer snapshots of the latest healthcare trends and topics. Presented by authors from Health Administration Press, HAPTalks will concisely articulate a variety of issues, innovations and approaches affecting healthcare leaders today. Multiple authors of HAP books will share highlights and ideas from their books. Learning Objectives:…

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70B – Critical Disruption: A Call to Action Using Remote Telemetry

This seminar will provide an overview of one organization’s design and implementation of a large-scale remote physiologic monitoring center. One of the guiding principles of the central monitoring unit operational plan is to achieve improved patient safety with standardized surveillance and alarm management as well as increased efficiency in staffing models across multiple hospitals. The…

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70A – Critical Disruption: A Call to Action Using Remote Telemetry

This seminar will provide an overview of one organization’s design and implementation of a large-scale remote physiologic monitoring center. One of the guiding principles of the central monitoring unit operational plan is to achieve improved patient safety with standardized surveillance and alarm management as well as increased efficiency in staffing models across multiple hospitals. The…

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68B – Reimagining Service Lines to Achieve Strategic Growth

This seminar will start by laying out the necessity to create a functional profit and loss statement for each of the major service lines and reviewing a process for defining inpatient and outpatient service lines. Faculty will explore the anticipated pushback that may be received from clinical and operations stakeholders and how to respond in…

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68A – Reimagining Service Lines to Achieve Strategic Growth

This seminar will start by laying out the necessity to create a functional profit and loss statement for each of the major service lines and reviewing a process for defining inpatient and outpatient service lines. Faculty will explore the anticipated pushback that may be received from clinical and operations stakeholders and how to respond in…

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100 – Using Robust Process Improvement to Facilitate Change and Transform Your Culture

This session will be held at the Swissôtel Chicago; includes a 15-minute break. This seminar will offer a detailed look at change management tools and approaches that can increase the exposure to and participation of staff and leadership in shaping new solutions and interventions and sustaining performance gains. One of the many strengths of robust…

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106A – Strategies, Marketing and Policy for Virtual Urgent Care

The goal of this seminar is to help healthcare organizations launch new VCC services lines through the development of more creative strategic innovations. Attendees will analyze various business models for VCC and identify key determinants that may facilitate or impede innovation in organizations providing this service. Furthermore, attendees will discover how to implement a VCC…

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