On Demand

Crisis Leadership in a Healthcare Organization

During this seminar, the presenter will discuss basic crisis leadership traits and characteristics, drawing on his firsthand experience in managing multiple large-scale emergencies within the UCHealth System. The goal of this seminar is to demonstrate to leaders that traditional leadership concepts may not be the most effective approach when dealing with rapidly escalating emergencies. The…

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Addressing an Overwhelmed System: Moving to a Rational System of Care for Patients in Mental Health Crisis

For the past several years, our healthcare delivery system has been struggling to address an onslaught of behavioral health crises. Many patients have suffered because they haven’t been able to get the kind of help that they need, and others have received services in crowded, medically focused emergency departments or other inappropriate treatment settings. This…

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Nobody Fights Their Own Ideas: Innovation as a Source of Engagement

This seminar will describe the shared attributes of organizations where the predominant culture styles include both innovation and high reliability. Faculty will emphasize the specific actions leaders can take to set these cultures into motion, rather than simply describing key tenets. Attendees will learn about specific actions such as how to build the capacity of…

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Reimagining Stanford Medicine’s Ambulatory Access in a Post-COVID World

For the past three years, Stanford Medicine has been named as one of the Top 20 Hospitals in US News and World Report. Being an organization that is human-centered and discovery led, its integrated strategic priorities are to be value-focused, digitally driven, and uniquely Stanford. This framework has guided the hospital in the evolution of…

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Being a Physician Whisperer: Mentoring Your Physician Partners

Very few healthcare executives are returning to medical school. Many physicians, however, are becoming executives, joining ACHE, pursuing new graduate degrees and sitting for the FACHE® certification. Some are CMOs, and, increasingly, more are aspiring to the C-Suite. How well we integrate with one another is critical to our mutual success. Join us for a…

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Fundamentals of Healthcare Financial Management

The program will provide basic economic and resource allocation information to those new to the industry and those seeking to advance in the industry. Basic information on the economics driving the healthcare industry, including federal laws and bills reforming the industry and resource allocation methodologies to address the driving forces of the economy, will be…

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Using the Baldrige Performance Excellence and ISO 9001 Frameworks to Thrive in Uncertain Times

In February 2015, multiple messages were sent to hospital executives and executive directors from the Alliance for Performance Excellence, explaining the collaboration initiated among the Baldrige Foundation, the Baldrige Performance Excellence Program and the American Hospital Association. The AHA, a sponsor of the 2015–2016 Baldrige Excellence Framework, sent a memo to its entire membership, championing…

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Designing Innovative Team-Based Care Models: Patient-Centered Medical Homes and Neighborhoods

During this seminar, attendees will review how a new space configuration and operational systems can make an impact on patient-centered care. Through discussions and organizational examples, you will gain knowledge and skills to improve the delivery of primary care services at your organization. Learn how to measure the impact on patient, family, staff and physician…

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Planting the Seeds of Healthcare Leadership in Our Future Physicians: Methods to Our Madness?

This program will begin with a 10-minute introduction by Dr. Barraco to the perceived leadership gap that exists in medical education to address the needs of our provider workforce. That will be followed by five minutes of interactive question and answer with polling technology evaluating the state of leadership training among participants and descriptions of…

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The Post-Pandemic Board Agenda

The pandemic has touched every aspect of the healthcare world, and board governance is no exception. For many boards, the pandemic was a wake-up call—with a renewed understanding of both the gravity and the purpose of governance. So what is next for the board in the post-pandemic era? This session will help CEOs use the…

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