On Demand

TomorrowLand: Designing Hospitals of Tomorrow on a Shoestring Budget

The hospitals of tomorrow will be high reliability organizations with zero events of preventable harm. Revenue will be driven by value rather than volume, and the acuity of patients in hospitals will have shifted dramatically from low acuity to high acuity with fewer ambulatory patients occupying inpatient beds. In the beginning of the 21st century,…

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The Impact of the COVID-19 Crisis in Accelerating the Movement Toward Value-Based Care

After COVID-19, providers will be balancing a return to financial stability, dramatic change in payer mix and an increase in the number of disruptive market entrances. These factors and the resulting impact on health systems have accelerated providers’ movement toward value-based care (VBC). Through Premier’s population health management work with health systems in over 200…

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The Role of Value-Based Care in Times of Crisis

The revenue stream for many medical practices across the country dried up during the coronavirus pandemic, forcing some to lay off staff and limit services. Hospitals, for instance, estimate that canceled surgeries in the early months of the outbreak amounted to $200 billion in losses. Those in value-based agreements, meanwhile, remained financially afloat. While practices…

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Lessons Learned in a COVID-19 NYC Hot Spot Hospital: The Richmond University Medical Center Experience

This session will cover the three phases the Richmond University Medical Center experienced during the COVID-19 surge in New York City. In phase 1, hospital executives began to adjust to rapidly respond to an increase in virus cases, setting up an incident command and a visitor policy, realizing facility limitations and opportunities, relocating ambulatory infusion,…

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The Future of Patient Experience—Our “New Normal”

Coronavirus changed the patient experience forever. They say, “A good doctor treats the disease. A great doctor treats the patient who has the disease.” During this time of uncertainty, we couldn’t hug, shake hands or allow families to visit their loved ones, so we really had to get creative in coming up with solutions that…

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Crisis Management Through Integrated Healthcare Solutions

Positioning care delivery and access to healthcare data during a crisis is not new to Memorial Hermann Healthcare. In 2017, shortly after the devastation left by Hurricane Harvey, Houstonians dealt with a deadly flu outbreak. The successful design and integration of their care network allowed them to connect with their patients as they transitioned between…

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Achieving High-Reliability Healthcare With Real-Time Interventions for Targeted Patient Populations

Patient safety and quality healthcare delivery are priorities for top-performing hospitals and healthcare systems everywhere. Achieving big gains requires transformational work and that is often difficult. A key component to accelerating this work is having the ability to spot risk early and intervene in the moment when it matters. Real-time, contextual information that is usable…

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How to Become Agile: Changing the Organization and Developing the Workforce

It goes by other names, too: ambiguity, flux, messiness, uncertainty—and, most importantly, reality. Working in complexity requires recognizing when we’re in a different business environment and the tools and methods we use for managing and organizing work were created for a more predictable time. Organizations have realized this and have resolved to become more agile,…

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Direct Contracting With Employers: What Healthcare Leaders Should Know

This session will provide an introduction to what healthcare leaders need to know about the business, legal and financial considerations for contracting directly with employers. Employers “direct contracting” with providers is becoming a closely examined model to address skyrocketing healthcare costs affecting their profitability, competitiveness, and ability to recruit and retain a highly-qualified workforce. Real-world…

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High Reliability Organization (HRO) Principles Improve VA Workplace Burnout: The Truman THRIVE2 Model

THRIVE2’s implementation at a 1C Veterans Affairs hospital led to sustained HRO and quality improvement practices. At the same time, the facility saw significant improvements in several employee burnout metrics and workplace satisfaction. This culminated in Truman VA being the #1 ranked “Best Places to Work” VHA facility two years in a row. These data…

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