On Demand

Five Key Skills to Achieve Margin Improvement Through Middle Management Development

Although senior leaders set a hospital’s vision, front-line leaders are responsible for delivering organizational results and supporting senior management’s strategic initiatives. These directors and managers do so by managing people, budgets and processes. As organizations become leaner and flatter in structure, mid-level managers often feel a loss of power and increased uncertainty, typically have fewer…

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Using a Competency Framework to Elevate Quality Performance at a System Level

Ted Donnelly, the director of clinical quality performance improvement at Universal Health Services, a $11.4 billion health system based in King of Prussia, Pennsylvania, took a proactive approach to solving this problem and sought to improve quality by pulling healthcare’s largest lever: its workforce. Working with the National Association for Healthcare Quality (NAHQ), Donnelly piloted…

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Leveraging Leadership Potential of Rehabilitation Professionals

This presentation will focus on how rehabilitation professionals (physical therapists, occupational therapists, speech-language pathologists and audiologists) are well positioned for leadership in health systems. It will include a discussion of the unique qualities, competencies and value rehabilitation professionals bring to the leadership table in addition to their patient care and clinical roles. Learning Objectives: Discuss…

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Engaged Physician Leadership: Current State of Affairs

There is currently an increased market demand for experienced physician leadership across all sectors of healthcare. Seasoned physician leaders from a spectrum of backgrounds will provide insights on the current and future trends for physician leadership and offer advice on how to better engage the physician workforce, formally and informally, so that organizational improvements in…

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Addressing Social Determinants of Health Through Community Hiring

Learners will hear how the speaker’s health system, and health systems of colleagues’ located in similar demographic and/or poverty line areas, are addressing social determinants of health. Learners will have a detailed list of joint venture possibilities they can explore and implement related to housing, food and employment for residents near their own health systems….

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Executive Health Equity Management

As the United States addresses health reform implementation, healthcare executives, administrators and providers are actively shaping solutions to our most pressing national issues. While rising healthcare costs and the attempts to curb spending have received much of the attention over the past decade, health equity solutions are now beginning to influence business practices. With the…

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Agility and Leadership: A Look Inside the DoD’s Response to the COVID-19 Crisis

This session will begin with a brief review of the COVID-19 pandemic and the strain placed on national medical systems to develop the situational background leading in to the New York City request for federal assistance. The program will focus on the leadership and teambuilding required to deploy two full military hospitals in 48 hours,…

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Organizational Resilience: Increasing Adaptive Capacity in Healthcare

When adversity or crisis strikes, and it inevitably will, the exposure to us as individual leaders, and to our organizations and the communities we serve is high. Healthcare is replete with disruption, and occasionally specific challenges arise that stress our processes and systems even more than usual. When we experience disruption, our innate individual and…

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From Surviving to Thriving: Health Ecosystem Leadership Lessons From COVID-19 to Drive Value and Transform Health

Leaders from all sectors within the healthcare industry are pivoting to a new normal following the onset of COVID-19. Those that have survived owe their success to being able to lead with an ecosystem perspective and have mastered the art of developing strategies across various sectors to meet the needs of their communities. These are…

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Using Robust Process Improvement to Facilitate Change and Transform Your Culture

Change happens every day across every industry, but effective change is no easy feat, especially in healthcare. It requires everyone working together in pursuit of common goals. In healthcare settings, organizational change starts when leaders strategically empower nurses, doctors and employees at all levels to seek process improvement at every turn. This session features a…

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