Building Successful Consultant Partnerships: The Art of Getting What You Need and Want (15H)

U.S. healthcare organizations are expected to spend approximately $28.52 billion on healthcare consulting services in 2024, according to the "Healthcare Consulting Services Global Market Report 2024." That number is expected to increase by 12.4%, to $51.07 billion by 2032. So, how can healthcare executives make sure they are getting their money's worth when they engage a consultant? Successful partnerships don't happen overnight. They require clarity of purpose, intentional processes and true commitment from all parties. Because consultant work is not a spectator sport, establishing clear mutual expectations about the scope of work, how work gets done, the time commitment required and desired modes of communication can go a long way to creating alignment, avoiding unpleasant surprises, managing cost, avoiding "consultant creep" and making sure the right solutions to the right problems are developed by the right people. Attendees will discuss why and when it makes sense to engage an outside consultant and how to identify the right consultant to partner with and discover what works and what doesn't in establishing clear relationships based on transparency and trust.

Given today's dynamic environment where time and resources are scarce, it is vital that healthcare leaders and the consultants they partner with ensure they get the best bang for their buck and their dollars translate into improved organizational performance and better-quality care for their patients. While not all organizational problems require outside expertise, a well-managed engagement with the right consultant can help limited budgets go along way and lead to meaningful change. Participants will gain a better understanding of how to effectively leverage consulting partnerships to maximize their dollars spent and drive transformation in their organizations.