Strategy & Innovation
Technology & Information Management
Following a slow start and a few missteps, artificial intelligence has now made significant strides in healthcare delivery. ChatGPT is one of the most notable AI-powered tools. As a natural language processing tool, it allows people to have human-like conversations with chatbots capable of generating responses on a wide range of topics, such as personalized treatment plans and remote patient monitoring. In this session, attendees will hear how healthcare executives are leveraging ChatGPT and other generative AI tools. Presenters will discuss the benefits and challenges of using generative AI for various tasks, such as patient engagement, documentation, education and research. They will also highlight the productivity gains, governance, privacy and security issues that arise from using generative AI in healthcare settings. Finally, they will provide best practices and recommendations for other healthcare systems deploying ChatGPT and generative AI.
Roberta L. Schwartz, PhD, FACHE
Executive Vice President/Chief Innovation Officer
Houston Methodist
Sachin D. Shah, MD
Chief Medical Information Officer/Associate Professor of Medicine and Pediatrics
UChicago Medicine
Jay Bhatt, DO
Managing Director
Deloitte Services LP
Richard G. Greenhill, DHA, CPHQ, FACHE
Program Director/Assistant Professor
Texas Tech Health Sciences Center