Chief AI Officer
Surescripts
As Chief AI Officer at Surescripts, Karen leads the company’s enterprise-wide AI strategy and execution, bringing together technical expertise, strategic foresight, and collaborative leadership. In this role, she advises on emerging AI trends, risks, and opportunities while building and guiding a high-performing AI organization. Her focus includes advancing innovation in predictive analytics and intelligent automation, and ensuring that Surescripts’ AI systems are scalable, explainable, and aligned with industry-leading healthcare data standards.
Before joining Surescripts, Karen enjoyed a decade-long tenure at Novant Health, most recently as Vice President of Artificial Intelligence and Innovation. There she led a multidisciplinary team spanning AI/ML engineering, software development, product, and design, accelerating the deployment of AI solutions across both clinical and operational settings. Her leadership produced measurable gains in efficiency and quality, while fostering a culture of innovation.
Earlier in her career, Karen worked in the healthtech startup ecosystem, where she honed her expertise at the intersection of healthcare and technology. She holds a BSBE and a PhD in Biomedical Engineering.
Transforming the Patient, Provider and Caregiver Journey through Technology Innovation
Monday, March 2, 2026
2:00pm - 3:00pm CT