President Advisory Solutions
H&H Leadership Solutions
With almost 30 years of clinical and leadership experience, Charles is passionate about delivering quality healthcare accessible to all communities. He has a strong belief in the need of healthcare organizations and communities need to serve the health and wellness needs of their patients.
Charles joined the United States Navy as a Hospital Corpsman and earned his Naval Officer Commission serving as a critical care nurse. After graduating from Johns Hopkins University with his Master’s in Business Administration and Health Systems Management, he earned program and executive leadership roles expanding services and strengthening quality care within hospitals, clinics, and communities.
As hospital administrator and health system Chief Executive Officer, Charles embraced the importance of patient engagement, team empowerment, and performance improvement through transparency. He specializes in provider partnership, team building, strategic planning, service expansion, and continuous process improvement.
While leading his organization and community through the COVID pandemic, Charles led his healthcare system through rebranding, service expansion, telemedicine, robotic program integration and into financial stability. With a high leadership index within staff and provider engagement surveys, he carries a proven history in building teams and partnering with providers to focus on patient centered care models. He has spearheaded several major capital improvement projects builds and remodels, instituted High Reliability programs and embraced population health and wellness initiatives.
His leadership has contributed to multiple facility designations and certifications including Mayo Clinic Care Network Affiliation, Magnet Designation, Comprehensive Stroke Program Certification, Bariatric Center of Excellence Accreditation, Joint Commission and DNV Certifications, and Advanced Trauma, Stroke, Chest Pain, and Neonatal Designations.
Charles’ leadership has also help lead to numerous awards including a 5-Star CMS rating award, Top 100 Best Hospitals in Orthopedics, Top 100 in Quality for Rural & Community Hospitals, and Women’s Choice Award for Best Hospital. Additionally, Five-Star Awards in Spine Fusion, Total Knee Replacement, Total Hip, Joint Replacement Excellence, Treatment of Heart Attack, Treatment of Stroke, Golden Apple Award for Employee Wellness, and an Employee Health Promotion Award.
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Thriving in Change Management for Healthcare System Optimization (124H)
Wednesday, March 26, 2025
10:45am – 11:45am CT