Principal/Owner
KCH Solutions
Drawing upon 30 years of experience in healthcare administration, Ms. Conrad has broad experience guiding and supporting health systems, academic medical centers, children’s hospitals, community hospitals, and physician practices. She brings specific skills, insights, and successes partnering with executives, clinical leaders and board members to improve performance, care and strategic priorities.
As a former executive for a national association of children’s hospitals and a federally certified patient safety organization, Ms. Conrad activated clinical and administrative subject matter experts and teams to transform pediatric health care delivery. In this role she was a frequent facilitator, presenter, speaker, and writer. Ms. Conrad has a career foundation at two nationally recognized healthcare management consulting firms and an academic medical center in strategy.
Ms. Conrad served on the Safer Together: The National Action Plan to Advance Patient Safety subcommittee on patient/family engagement. She has served on several national planning committees for quality and safety conferences, and has been published in peer reviewed journals.
Now semi-retired, she serves on the KFMC Health Improvement Partners Board of Trustees. She continues to support local educational planning and mentoring through the American College of Healthcare. She volunteers weekly as a reading mentor in the Kansas City, Missouri school district.
Ms. Conrad holds a Bachelor of Science from Middle Tennessee State University and a Master of Health Administration from Washington University. She is a Lifetime Fellow in the American College of Healthcare Executives (ACHE) and is a past recipient of the ACHE Senior Healthcare Executive Kansas Regent’s Award. She is a past recipient of the Governance Fellowship Award for her early research on the roles and responsibilities of governance in assessing community benefit.
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How to Find the Value Sweet Spot With Your Patient Safety Organization(s) (22H)
Monday, March 24, 2025
2:00pm – 3:00pm CT