Empowering Front-Line Managers to Lead at Scale With Purpose-Built Technology and Processes (78H)

Front-line managers are the greatest leverage point for health systems to achieve employee, clinical and financial outcomes—and they are also the most overwhelmed. New stresses have made this role more challenging than ever before: Today's managers are younger, they have greater spans of control and they have fewer experienced team members to augment their leadership efforts. Trends will be shared based on work Laudio and our analytics/statistical team has done on our unique data (covering >100,000 front-line team members nationally).

The solution is to reduce the administrative work of these critical leaders and free up their time to focus on the activities that have the greatest proven impact on employee, financial and clinical outcomes. Unique data will be shared that shows the types of leader actions and the impact that they have, with statistical significance. Health system executive speakers, who are leaders in their own roles (CHRO, COO, CNE) in nationally known systems, will share a few different technologies and creative/cultural approaches they've taken to building solutions for their managers to operate with greater effectiveness and efficiency at scale.