Leadership Insights: Building a Culture That Drives and Supports Value-Based Care (LEAD13)

The CMS 2030 deadline for shifting all Medicare patients to a value-based care model has healthcare organizations operating under a heightened sense of urgency. Moving away from fee-for-service is a massive undertaking. And while there are a growing number of resources to help people navigate the technical side, the biggest impact on overall success will be to build and sustain the culture necessary for this transition. TriHealth has been an early mover to value-based care. In this session, Mark Clement, president and CEO of TriHealth will share insights on building and sustaining the kind of mindset and culture that make this transition doable. Joining him will be Quint Studer. Quint is well known for creating trust-based cultures to achieve high performance. They'll walk attendees through the most critical "must haves" for becoming a successful Accountable Care Organization. This means achieving clarity of goals, actions and accountability while always keeping the patient and family at the forefront. Attendees will learn:

• How to shift mindsets and get buy-in from all stakeholders: board members, physicians, clinical staff, finance department and frontline team.
• Tips for getting everyone aligned and rowing together toward the same goals.
• Strategies for effectively moving your team through the phases of change.
• Why pace and sequencing matter, and how to approach them in a way that builds momentum rather than overwhelming people.
• How to instill the crucial "human" skills leaders need to convey the "why," build trust, communicate well, use reward and recognition to reinforce the right behaviors, and more.
• Best practices and examples from TriHealth's journey, including its collaboration with community partners to address social determinants of health.