10 KPIs for Quick, Data-Driven Wins and Rapid AI Readiness (136H)

The power of AI promises to revolutionize patient care and operational efficiency, ushering in a new era of medical advancement. Yet, beneath the surface lies a fundamental truth that AI's potential hinges upon the availability and quality of data. Without this vital ingredient, the grand vision of AI-driven healthcare remains an elusive dream. Unfortunately, focusing on data quality is tedious work, but what if you could leverage the effort to simultaneously achieve quick-wins in the short-term, such as increased patient satisfaction, while preparing your organization to effectively leverage AI?

This is what Omada Health was able to achieve. Omada's MSK service line boosted patient Net Promoter Score by six points in six months with simple, yet robust improvements to data-sharing with its providers. Presenters will share 10 key performance indicators (KPIs) for achieving quick, data-driven wins and rapid AI readiness. To achieve such outcomes, leaders must identify, effectively structure and utilize existing data to enhance performance and expedite return on investment. Establishing a data-powered, AI-enabled culture requires data literacy, appropriate data governance and the establishment of KPIs for effective data management. Making this connection between high-quality data and leveraging it to fuel AI-powered solutions requires a systematic approach that blends professional intuition with an analytical mindset. Our case illustrates how combining strategic analysis, common sense and targeted interventions with precision data can significantly improve patient care. With our actionable roadmap, built around our 10 KPIs, leaders can work to develop a data-obsessed, AI-ready healthcare environment.