Things Fall Apart: A Playbook for Leading Through Disruption and Derailment Towards Growth and Success (153H)

Leading healthcare organizations in today's "VUCA world" is beyond hard. VUCA is a concept developed by the U.S. War College to describe environments characterized by volatility, uncertainty, complexity and ambiguity. Harvard Business Review's interpretation is that "it's crazy out there!" Indeed, VUCA has become the norm in many industries, especially healthcare. The stakes are high, the pace is fast, options are limited, information is imperfect and helpers are scarce. And yet, leaders every day must manage disruption and avoid disaster, maintain individual and community health, and sustain strategic growth. To address this challenge, a panel of leaders will present a practical playbook to guide your leadership response and share adaptive techniques that are universally effective for coping with a broad range of challenges. These include the inflection-point events—competitive, technological, financial, operational and personal—that distract, disrupt and derail your mission.

Short-term learning outcomes include insight and practical "how-to" knowledge to build your personal leadership playbook, including recommended resources and experiences that will advance your leadership skills and acumen, and select and hardwire your team with the resilience, drive and tools required to execute transformational solutions when things fall apart.

Long-term learning outcomes include building culture and skills that reflect the value of applying psychological, management and experiential techniques for solving complex problems and exploring transformational solutions outside the healthcare lane to draw lessons from other industries. The panelists will walk through case-study examples—with specific metrics and outcomes—that demonstrate how leaders build teams with learning mindsets that enable them to confidently and rapidly pivot when strategic initiatives take an unexpected turn.