Fearless Leadership: Psychological Safety and the High-Performing Healthcare Organization (50X)

Healthcare leaders increasingly recognize the critical role of psychological safety in high-performing organizations. Unfortunately, far too few understand the core aspects of psychological safety, and those who do still struggle to create safe organizational cultures. Importantly, when leaders allow, create or perpetuate fear, performance and engagement decline and problems and errors increase.

This session explores the nature of psychological safety and its many practical applications, taking a particular look at the leader's role in psychological safety, especially regarding reducing fear and increasing trust and engagement. It combines well-researched leadership theory with real-life experiences and cases from both a large healthcare system and an academic medical center. The presenters will share experiences, challenges, cases and examples for participants to consider. As current and former healthcare leaders, the presenters will also each provide unique perspectives that are timely, pertinent, engaging and challenging. The session will conclude by outlining simple, actionable steps attendees can take to enhance psychological safety in their organization.