Safety & Quality
Twenty-five years after the publication of "To Err is Human," progress in preventing harm to patients and the workforce remains uneven and inconsistent across healthcare. Yet, more resilient and high-performing organizations have maintained and even improved their performance despite pandemic, financial and workforce challenges. What are the distinguishing leadership practices and approaches associated with high-performing organizations, and how have they maintained habitual excellence in eliminating harm to patients and those who care for them? Amid countless priorities and healthcare challenges, how can leaders identify and address opportunities to revitalize, maintain and continuously improve safety?
Join leaders from the National Steering Committee for Patient Safety, who have deployed "Safer Together: A National Action Plan to Advance Safety," to spotlight how the total systems leadership approach to safety is charting their path to progress and resilience. The National Action Plan was created through collaboration of 27 federal agencies, national associations, organizations, and patient and family advocates, including the American College of Healthcare Executives, and offers a timely blueprint that provides an assessment framework to spark fresh conversations and approaches for leaders in any healthcare setting. Attendees' safety renaissance will begin with an overview of how the plan is complementary to their high reliability organizing journey. Faculty will share insights, data and lessons learned from deployment of the Safer Together organizational assessment tool across their healthcare systems and settings. Whether you're looking for a major safety reset or ways to refine and sustain your current high-level safety performance, every healthcare executive, board member, and quality and safety leader will leave this session with concrete ideas and resources to move beyond "safety as one project after another" to hardwiring your organization's foundations for patient and workforce safety.
Patricia McGaffigan, RN, CPPS
Senior Advisor, Safety/President, Certification Board for Professionals in Patient Safety
Institute for Healthcare Improvement
Melinda Sawyer, DrPH, RN, CNS-BC
Vice President, Chief Quality and Patient Safety Officer
UnitedHealth Group
Kelly Randall, PhD, CPHQ, SSBB
Vice President, Patient Safety and Compliance
Ascension
Helen L. Macfie, PharmD
IHI Faculty
Institute for Healthcare Improvement