Full Agenda

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Wednesday, March 26, 2025
7:15am – 8:30am CT
CEO & COO Networking Breakfast (CEOBK)
Major Symposium Speaker: Kevin B. Mahoney – Penn Medicine
Leadership
Credit(s): 0
7:15am – 8:30am CT
Thomas C. Dolan Diversity Address: The Imperative for Comprehensive and Inclusive Population Health Strategy (DIVBK)
Major Symposium Speaker: Christopher J. King, PhD, FACHE – Georgetown University
Diversity & Inclusion
Credit(s): 0
7:30am – 8:30am CT
Hot Topic: Medication Management, Prescription Drugs and the Bottom Line (WEDS1)
Major Symposium Speaker: Tad A. Gomez, RPh, FASHP – Loyola University Medical Center
Major Symposium Speaker: Christopher A. Hatwig, RPh, FASHP – Apexus
Major Symposium Speaker: Tom Kraus – American Society of Health-System Pharmacists
Moderator: Shana Jo Crews – Loyola Medicine/Saint Joseph Health System
Financial Management
Credit(s): 1.0
7:30am – 8:30am CT
Hot Topic: A Lens on Talent Strategies: Preparing Your Organization (WEDS2)
Moderator: Daniel Young – WittKieffer
Career Resources
Credit(s): 1.0
8:45am – 10:15am CT
Richard J. Stull Essay Competition in Healthcare Management: Finalists’ Presentations (RJSES)
Credit(s): 0
9:00am – 10:30am CT
Leadership Insights: Building a Culture That Drives and Supports Value-Based Care (LEAD13)
Major Symposium Speaker: Quint D. Studer – Healthcare Plus Solutions Group
Major Symposium Speaker: Mark Clement – TriHealth
Population Health
Credit(s): 1.5
9:00am – 10:30am CT
Leadership Insights: Bolstering Women's Healthcare Access and Affordability (LEAD14)
Major Symposium Speaker: Jay Bhatt, DO – Deloitte Services LP
Major Symposium Speaker: Creagh E. Milford, MD – CVS Health
Major Symposium Speaker: Kulleni Gebreyes, MD – Deloitte
Major Symposium Speaker: Andy Davis – Deloitte
Delivery of Care
Credit(s): 1.5
9:00am – 10:30am CT
Remaining Independent Through Interdependence: A Case Study of the New England Collaborative Health Network (68H)
Speaker: David Turner – New England Collaborative Health Network, LLC
Speaker: Chip Holmes – Ovation Healthcare
Speaker: Peter J. Wright, FACHE – Northwestern Medical Center
Speaker: Joseph Woodin – Copley Hospital and Health Systems
Financial Management
Credit(s): 1.5
9:00am – 10:30am CT
Planning for and Managing Healthcare Resource Demand for Vulnerable Patient Populations (105X)
Speaker: Mark Coughlin, FACHE – Capital Healthcare Planning
Speaker: Cole Rasmussen – Capital Healthcare Planning
Speaker: Amineh Kostov, FACHE, CMAC, CHFP – Harris Health
Speaker: Eric Epley – Southwest Texas Regional Advisory Council
Delivery of Care
Credit(s): 1.5
9:00am – 10:30am CT
The Moral Playbook for Health Equity (106X)
Speaker: Jason Lesandrini, PhD, FACHE, LPEC, HEC-C – Wellstar Health System
Speaker: Maria G. Hernandez, PhD – Impact4Health, LLC
Diversity & Inclusion
Credit(s): 1.5
9:00am – 10:30am CT
Strategically Aligning Provider Compensation Into Enterprisewide Goals and Objectives (107X)
Speaker: Andrea Elliott, CPA – CoxHealth
Speaker: Jenine J. Vincent, CMPE – Forvis/Mazars
Financial Management
Credit(s): 1.5
9:00am – 10:30am CT
Improving the Experience of Care: A Pecha Kucha Panel (108X)
Speaker: Richard H. Corder, FACHE, CPXP – Press Ganey
Speaker: Sven O. Gierlinger – Northwell Health
Speaker: Pierre Pham, PFCC – NYC Health + Hospitals / Elmhurst
Speaker: Stefanie Simmons, MD – Dr. Lorna Breen Heroes' Foundation
Speaker: Seanna-Kaye Denham-Wilks, PhD, FPCC – NYC Health and Hospitals | Kings County
Speaker: Greg Aukerman, CPXP – TiER1 Impact
Speaker: Shlomit Schaal, MD, PhD, FACHE – Houston Methodist / Houston Methodist Physician Organization
Speaker: Rob Wright – Zenarate
Speaker: Yael K. Heher, MD, MPH, FRCP(C) – Beth Israel Lahey Health
Leadership
Credit(s): 1.5
9:00am – 10:30am CT
The Next Generation of Women's Health: Moving Beyond Maternal Health to Close the Equity Gap (109X)
Speaker: Jhaymee W. Tynan, FACHE – Korn Ferry
Speaker: Priya Bathija, JD – Nyoo Health
Speaker: Sheri DeShazo, RN, FACHE – Advocate Sherman Hospital
Speaker: Davina V. Prabhu, MHA, MAECEL – NewYork-Presbyterian
Population Health
Credit(s): 1.5
9:00am – 10:30am CT
Veterans Health Administration's Industry-Leading Workplace Violence Prevention Program Overview and Easily Adaptable Implementation Strategies (110X)
Speaker: Scott A. Hutton, PhD, RN, FAAN, FACHE – Veterans Health Administration
Speaker: Kelly Vance, MD, FACHE – Veterans Health Administration
Safety & Quality
Credit(s): 1.5
9:00am – 10:30am CT
Restoring Psychological Safety to Support QI and Transformation at the Nation's Largest Municipal Healthcare System (111X)
Speaker: Eric Wei, MD – NYC Health + Hospitals
Speaker: Hillary S. Jalon – NYC Health + Hospitals
Speaker: Jeremy C. Segall, MA, RDT, LCAT, FPCC – NYC Health + Hospitals
Leadership
Credit(s): 1.5
9:00am – 10:30am CT
Global Impact of Innovation—VA Immersive Successes (112X)
Speaker: Divya Singhal, MD, FAAN – Department of Veteran Affairs
Speaker: Anne L. Bailey, PharmD, BCPS – VHA Strategic Initiatives Lab
Speaker: Susan Kirsh, MD, MPH, CMQ – VA Central Office, Veterans Health Administration
Speaker: Haipeng Zhang, DO, MMSc – Department of Veteran Affairs (VA) - Central office
Strategy & Innovation
Credit(s): 1.5
9:00am – 10:30am CT
Patient No Longer: How You Can Lead the Consumer Revolution in Healthcare (113X)
Speaker: Ryan Donohue – NRC Health
Speaker: Stephen Klasko, MD – General Catalyst
Delivery of Care
Credit(s): 1.5
9:00am – 10:30am CT
Transitioning From the Military to Civilian Healthcare: A Deeper Dive Into Resumes, Interviews and Compensation (114X)
Speaker: Gigi A. Simko, FACHE – Connecticut Children's
Speaker: Stephanie J. Underwood
Workforce
Credit(s): 1.5
9:00am – 10:30am CT
Journey to Excellence: Navigating Saudi Arabia's Healthcare Transformation (115X)
Leadership
Credit(s): 1.5
10:45am – 11:45am CT
Forging Your Path – Job Crafting to Get What You Want (and Enjoy) Out of Work (158H)
Speaker: Katherine A. Meese, PhD – University of Alabama at Birmingham
Career Resources
Credit(s): 1.0
10:45am – 11:45am CT
Forum on Advances in Healthcare Leadership Research (116H)
Speaker: Deborah M. Mullen, PhD – University of Tennessee – Chattanooga
Speaker: Scott A. Phillips, DBA – University of New Orleans Henry Bernstein College of Business Administration
Leadership
Credit(s): 1.0
10:45am – 11:45am CT
Reducing Unwarranted Care Variation and Improving Outcomes Through Data (117H)
Speaker: Chris Frost, MD – Lifepoint Health
Speaker: Rajender Agarwal – Lifepoint Health
Speaker: Amanda Green, MD, FACP, FSHM, CPPS – Paris Regional Health
Delivery of Care
Credit(s): 1.0
10:45am – 11:45am CT
Actionable Health Equity: The Journey to Progress (118H)
Speaker: Felixia A. Colon, FACHE – SCP Health
Speaker: Richard G, Greenhill, DHA, FACHE – Quality Insights
Speaker: Ajith Pai, PharmD, FACHE – Texas Health Harris Methodist Hospital Southwest Fort Worth
Diversity & Inclusion
Credit(s): 1.0
10:45am – 11:45am CT
Proving Public Health Can Be Financially Sustainable (119H)
Speaker: Svetlana Lipyanskaya, FACHE – NYC H+H/South Brooklyn Health
Speaker: Michelle Bekman – NYC Health + Hospitals / South Brooklyn Health
Speaker: Darren Collington, MPA – NYC Health +Hospitals / South Brooklyn Health
Speaker: Manjinder Kaur, DNP, RN, NEA-BC, FACHE – NYC Health + Hospitals / South Brooklyn Health
Financial Management
Credit(s): 1.0
10:45am – 11:45am CT
Innovating Physician Network Strategy—New Models and Value-Based Care Alignment (120H)
Speaker: John Harris – Veralon Partners Inc.
Speaker: Brett Bingham – Banner Health
Physician & Clinical Relationships
Credit(s): 1.0
10:45am – 11:45am CT
Bridging Gaps in Population Health: Strategies for a Healthier Future (121H)
Speaker: Travelle Ellis, MD, PhD – Exact Sciences
Speaker: Denise Hooks-Anderson, MD – Penn Medicine
Speaker: Drew Albano, DO, CAQSM, FAAFP, DABFM – Prisma Health
Speaker: Jonathan E. Watkins, FACHE – City of Hope Atlanta
Speaker: Anthony Poole, DMSc, PA-C, CPHQ – The Medical University of South Carolina
Population Health
Credit(s): 1.0
10:45am – 11:45am CT
The Scholar Pipeline Project: Striving to Address Current Staff and Faculty Workforce Challenges (122H)
Speaker: Rosemary Wurster, DNP, RN, NEA- BC, FACHE – Bayhealth
Speaker: Elizabeth Speakman, EdD, RN, ANEF, FNAP, FAAN – University of Delaware
Workforce
Credit(s): 1.0
10:45am – 11:45am CT
Bridging Generations: Unlock Your Edge in Leadership, Teams, and Career Development (123H)
Speaker: Claire Dundon – Oak Street Health
Speaker: Ellington C. Jones, DrPH, FACHE – UC San Diego Health
Speaker: Habib Sabbagh – UC San Diego Health
Speaker: Kyle Underwood – Cleveland Clinic
Workforce
Credit(s): 1.0
10:45am – 11:45am CT
Thriving in Change Management for Healthcare System Optimization (124H)
Speaker: Michael K. Hassell, FACHE – Melissa Memorial Hospital
Speaker: Charles T. Hall – H&H Leadership Solutions
Speaker: Steve Young – Melissa Memorial Hospital
Strategy & Innovation
Credit(s): 1.0
10:45am – 11:45am CT
Elevating Hidden Heroes: Recognizing and Empowering Essential Support Staff (125H)
Speaker: Kelly J. Barry – Aramark Healthcare+
Speaker: Bart Kaericher – Aramark Healthcare+
Leadership
Credit(s): 1.0
10:45am – 11:45am CT
Moving Up: From Senior Leader to Senior Executive (126H)
Speaker: Rob Kramer, PCC – Spiro Coaching Institute
Speaker: Adia K. Ross, MD – Advocate Health-High Point Regional Hospital
Speaker: Chris DeRienzo, MD – American Hospital Association
Career Resources
Credit(s): 1.0
10:45am – 11:45am CT
A Leadership Guide to Influencing a Culture of Safety (127H)
Speaker: Alvin J. D'Angelo, FACHE – Johns Hopkins Medicine - Suburban Hospital
Speaker: Samantha Crandall, PhD, RN, CPHQ, CPPS – Johns Hopkins Medicine - Suburban Hospital
Safety & Quality
Credit(s): 1.0
10:45am – 11:45am CT
Leading in Times of Change: The Role of Leader Humility and Ambition in Improving Engagement and Innovation (128H)
Speaker: Amer Kaissi, PhD – Trinity University
Leadership
Credit(s): 1.0
10:45am – 11:45am CT
Better Together: Leadership Approaches to Drive to Health Equity (129H)
Speaker: Marcos Pesquera – NALHE/Christus Health
Speaker: Lisa M. Mallory, PhD – NAHSE
Speaker: Daniel Gentry, PhD – AUPHA
Speaker: Joy A. Lewis – American Hospital Association / Institute for Diversity and Health Equity (IFDHE)
Speaker: Michael Ugwueke, Sr., DHA, FACHE – Methodist Le Bonheur Healthcare
Diversity & Inclusion
Credit(s): 1.0
12:00pm – 1:45pm CT
Gintzig Commemorative Lecture and Luncheon: From Chaos to Clarity: Strategies for Leading Through Change and Uncertainty (LUNCHW)
Keynote Speaker: Michael J. Sorrell, EdD – President of Paul Quinn College
Credit(s): 0
2:00pm – 3:00pm CT
Fellow-Exclusive Session With Michael Sorrell, EdD (FEL3)
Keynote Speaker: Michael J. Sorrell, EdD – President of Paul Quinn College
Credit(s): 0
2:00pm – 3:00pm CT
Executive Edge: Mastering Personal Branding for Sustained Leadership Success (159H)
Speaker: Richard G, Greenhill, DHA, FACHE – Quality Insights
Career Resources
Credit(s): 1.0
2:00pm – 3:00pm CT
Access and Flow: Why a System Approach Works (130H)
Speaker: Michelle Vassallo, RN, NE-BC – Inova Health System
Speaker: Marque Macon, FACHE – Inova Health System
Operations
Credit(s): 1.0
2:00pm – 3:00pm CT
Optimizing Provider Compensation: Real-Life Strategies and How-To Guide for Community Based Not-for-Profit Hospitals (131H)
Speaker: Rebekah S. Fincher – Conway Regional Health System
Speaker: Carter Dodd – Conway Regional Health System
Physician & Clinical Relationships
Credit(s): 1.0
2:00pm – 3:00pm CT
How Cincinnati Tackled Its Infant Mortality Crisis (A Blueprint for Solving Wicked Problems) (132H)
Speaker: Jill H. Miller – Bethesda, Inc. / bi3 Fund
Speaker: Meredith Shockley-Smith, PhD – Cradle Cincinnati / University of Cincinnati Medical College; Queens Village
Population Health
Credit(s): 1.0
2:00pm – 3:00pm CT
Improving the Human Experience Through an Integrated and Data-Driven Patient/Member Experience Approach (134H)
Speaker: Adam Higman, DHA, FACHE – Press Ganey
Speaker: Carrie Whitcher – UPMC Health Plan
Strategy & Innovation
Credit(s): 1.0
2:00pm – 3:00pm CT
Activating Change and Reinvigorating Culture (135H)
Speaker: Katie Eimers – UNC Health
Speaker: Holly Bunn – UNC Health
Speaker: Kalen Stanton – Root, a part of Accenture
Workforce
Credit(s): 1.0
2:00pm – 3:00pm CT
10 KPIs for Quick, Data-Driven Wins and Rapid AI Readiness (136H)
Speaker: Todd Norwood, DPT – Omada Health
Speaker: Brian R. Spisak, PhD – Csuite Growth Advisors / Harvard University
Technology & Information Management
Credit(s): 1.0
2:00pm – 3:00pm CT
Empathy: The Leadership Strategy That Retains Talent and Saves Millions in Healthcare (137H)
Speaker: Helen Riess, MD – Empathetics, Inc./Harvard Medical School
Speaker: Robert J. Altman, MD – Gould Medical Group
Speaker: Amber S. Campbell, DBA, MBA, FACHE – Sutter Health
Leadership
Credit(s): 1.0
2:00pm – 3:00pm CT
Whole-Person Care Integration: Streamlining Patient Flow to Improve Patient Safety and Timeliness to Treatment (138H)
Speaker: Jesse Tamplen, LCSW, FACHE – John Muir Health
Speaker: Kristen Pace, RN, PMH-BC – John Muir Behavioral Health
Delivery of Care
Credit(s): 1.0
2:00pm – 3:00pm CT
The Study and Application of Best Practices Used for Healthcare Organization Process Improvements (160H)
Strategy & Innovation
Credit(s): 1.0
3:15pm – 4:15pm CT
You Belong at the Table, but Bring Your Own Chair: A Panel Discussion on Overcoming Imposter Syndrome in the Healthcare Industry (139H)
Speaker: Lindsey Umlauf, DPT, FACHE – Medical Center of Excellence, U.S. Army
Speaker: Amelia Duran-Stanton, PA-C, PhD, DSc, MPAS, DFAAPA – U.S. Army
Speaker: Tiara Walz, PhD, FACHE – U.S. Army / Baylor University
Speaker: Allison Ferro, PhD, RN, NE-BC, FACHE – U.S. Army
Leadership
Credit(s): 1.0
3:15pm – 4:15pm CT
More Than a Snapshot in Time: Operational and Finance Diligence Across the Life Cycle of Capital Projects (140H)
Speaker: Mary O. Palazzo, RN, FACHE – Hammes Healthcare
Speaker: Katherine Kay Brown, RN – Hammes
Speaker: Melody F. Dickerson, DNP, RN, FACHE, CENP, CPHQ – Virginia Hospital Center
Operations
Credit(s): 1.0
3:15pm – 4:15pm CT
Implementing Healthcare Technology Safely With a Systems Approach (141H)
Speaker: Marcus Schabacker, MD, PhD – ECRI
Speaker: Andy Poole – ECRI
Speaker: Marc Schlessinger, FACHE – ECRI
Safety & Quality
Credit(s): 1.0
3:15pm – 4:15pm CT
Advancing the Patient and Provider Experience With the Ambulatory Administrative Academy, a Robust Training Program for Our Front-Line Administrative Staff (142H)
Speaker: David Brody – Northwell Health
Speaker: Agnes Barden, DNP, RN, CPXP – Northwell Health
Speaker: Benjamin Rosman – Northwell Health
Workforce
Credit(s): 1.0
3:15pm – 4:15pm CT
What It Means for Healthcare That Retail Disruptors Are Scaling Back Their Healthcare Ventures (143H)
Speaker: James M. Daniel, Jr., JD – Hancock, Daniel and Johnson, P.C
Speaker: Corwin N. Harper, FACHE – Ochsner LSU Health System of North Louisiana
Strategy & Innovation
Credit(s): 1.0
3:15pm – 4:15pm CT
Building a Future-Ready Board: Keeping Trustees Informed and Focused Through Education and Development (144H)
Speaker: Keith Wysocki – Veralon Partners Inc.
Speaker: Amy L. Hart, FACHE – Cuyuna Regional Medical Center
Governance
Credit(s): 1.0
3:15pm – 4:15pm CT
Understanding Your Consumers to Create an Indispensable Brand Through a Strategy and Marketing Lens (145H)
Speaker: Morgan Jones, FACHE – Duke Health
Speaker: Ryan Donohue – NRC Health
Strategy & Innovation
Credit(s): 1.0
3:15pm – 4:15pm CT
Using a Team Approach to Drive Revenue Cycle Improvements (146H)
Speaker: Boyd Chappell, JD, MBA, FACHE – UR Medicine, Jones Memorial Hospital
Financial Management
Credit(s): 1.0
4:30pm – 5:30pm CT
Operational Tactics to Manage Prior Authorizations in Health-System Organizations (147H)
Speaker: Richard K. Ogden, Jr., PharmD, FACHE, BCPS – Children's Mercy Kansas City
Speaker: Mohammad Agha, MD, FACHE, FAAPMR – SSM Health
Operations
Credit(s): 1.0
4:30pm – 5:30pm CT
Unveiling the Nexus: Clinical Quality and Patient Experience (148H)
Speaker: Kenneth R. Winn, RRT, FAARC, FACHE – Atrium Health Cabarrus
Speaker: Asha S. Rodriguez – Atrium Health Cabarrus
Safety & Quality
Credit(s): 1.0
4:30pm – 5:30pm CT
Lessons Learned: Expanding Primary Care Access at an Academic Medical Center Through a Community Physician Model (149H)
Speaker: Jonathan Parsons, MD – Ohio State University
Speaker: Kyle L. Sharp, FACHE – The Ohio State University Wexner Medical Center
Speaker: Laura Dornsife – Ohio State University Physicians
Strategy & Innovation
Credit(s): 1.0
4:30pm – 5:30pm CT
Sustainability Is Healthcare: Strategic Approaches for Optimizing Energy, Reducing Carbon Footprint and Enhancing Access to Quality Healthcare (150H)
Speaker: Cindy Bo, FACHE – Boston Medical Center Health System
Speaker: David Twitchell, PharmD – Boston Medical Center Health System
Speaker: Robert Biggio – Boston Medical Center Health System
Strategy & Innovation
Credit(s): 1.0
4:30pm – 5:30pm CT
Succession Planning in Healthcare: Lighting the Way Forward Amid the Great Retirement and Great Resignation (151H)
Speaker: Roger Nutter, FACHE – Nutter Group, LLC
Speaker: Kristie Hartmann – TriscendNP
Workforce
Credit(s): 1.0
4:30pm – 5:30pm CT
From Learning to Leading: Navigating Early Careerist Transitions to Mid-Career Leadership (152H)
Speaker: Raman Singh, MHSA, RN, FACHE – Adventist Health
Speaker: Evelyn Sommers – Office of Patient Care Services, Veterans Health Administration, Department of Veterans Affairs
Speaker: Tashonda Frazier – Kaiser Permanente Mid-Atlantic Permanente Medical Group
Career Resources
Credit(s): 1.0
4:30pm – 5:30pm CT
Things Fall Apart: A Playbook for Leading Through Disruption and Derailment Towards Growth and Success (153H)
Speaker: Charles D. Callahan, PHD, FACHE – Independent Practice
Speaker: Staci Rogers, MD – CoxHealth
Speaker: TAMMY Tiller-Hewitt, FACHE – Tiller-Hewitt HealthCare Strategies
Leadership
Credit(s): 1.0
4:30pm – 5:30pm CT
The State of Chronic Disease Management and Solutions to Impact Equitable and Evidence-Based Care (154H)
Speaker: Kathleen Thomas, DHA – American Heart Association
Speaker: Kathleen O'Neill – American Heart Association
Speaker: Asif Ali, MD – The University of Texas Medical School at Houston, Houston Cardiology Consultants
Population Health
Credit(s): 1.0
5:45pm – 6:45pm CT
Wednesday Congress Networking Reception (RECWD)