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Full Agenda

Full Agenda

  • Sunday, March 23, 2025
  • 9:00am – 4:00pm CT
    Unlocking Leadership Skills for Resilient and Lower-Carbon Healthcare (ENVIR)
    Bootcamp Presenter: Andrew N. Garman, PsyD – RUSH University/IHF-Geneva Sustainability Centre
    Bootcamp Presenter: Jonathan B. Perlin, MD, PhD, MSHA, MACP, FACMI – The Joint Commission Enterprise
    Strategy & Innovation
     Credit(s): 6.0
  • 9:00am – 4:00pm CT
    Moving Into a Physician Leadership Role Boot Camp (PLEAD)
    Bootcamp Presenter: Linda Komnick – WittKieffer
    Bootcamp Presenter: Raj Ramachandran, EdD – WittKieffer
    Bootcamp Presenter: Michael Robert Anderson, MD, FAAP, FCCM – WittKieffer
    Bootcamp Presenter: Valerie Weber, MD – WittKieffer
    Bootcamp Presenter: Richard W. Nesto, MD – WittKieffer
    Bootcamp Presenter: Clarence Braddock, III, MD – WittKieffer
    Leadership
     Credit(s): 6.0
  • 9:00am – 4:00pm CT
    CEO Boot Camp (CEOB)
    Bootcamp Presenter: Britt Berrett, PhD, FACHE – Marriott School of Business, Brigham Young University
    Leadership
     Credit(s): 6.0
  • 9:00am – 4:00pm CT
    COO Boot Camp (COOB)
    Bootcamp Presenter: Michael Gitman, MD, FACP – Long Island Jewish Medical Center, Northwell Health
    Bootcamp Presenter: Jon Sendach, FACHE – North Shore University Hospital, Northwell Health
    Leadership
     Credit(s): 6.0
  • 9:00am – 4:00pm CT
    Board of Governors Exam Review Boot Camp (BOGB)
    Bootcamp Presenter: Stephan Davis, DNP, FACHE, FNAP, FHFMA, ANEF, FAAN – Georgetown University
    Bootcamp Presenter: Cristian Lieneck, PhD, FACHE – Texas State University
    Bootcamp Presenter: Dawn Zell Wright, JD, FACHE – LCMC Health
    Career Resources
     Credit(s): 6.0
  • 1:00pm – 3:00pm CT
    Convocation Ceremony & Reception
  • 5:00pm – 6:00pm CT
    Sunday Speed Networking and First-Time Congress Attendees Orientation (FIRST)
  • 5:30pm – 6:30pm CT
    "Better Together" Joint Diversity and Inclusion Networking Reception (DIVR)
    Diversity & Inclusion
  • Monday, March 24, 2025
  • 7:00am – 7:30am CT
    Monday Speed Networking and First-Time Congress Attendees Orientation (FIRST2)
  • 8:00am – 9:30am CT
    Welcome & Opening Session: Parker B. Francis Distinguished Lecture: Dare to Lead: Cultivating Courage through Vulnerability and Trust (OPNSN)
    Keynote Speaker: Brené Brown
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Leadership Insights: Strength in Unity: Lessons and Insights Into the Joint Venture of Henry Ford Health and Ascension Michigan (LEAD01)
    Major Symposium Speaker: Denise Brooks-Williams, FACHE – Henry Ford Health
    Strategy & Innovation
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Student Session: The Growth Edge: Leveraging Mentorship, Sponsorship and Coaching for Career Success (S03X)
    Speaker: Laurie Baedke, FACMPE, FACHE – Growth Edge Holdings
    Leadership
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Leadership Insights: AI Is an Answer, but It Is Not Always the Right Answer—Honing Your Strategy for Success (LEAD02)
    Major Symposium Speaker: Daniel Barchi – CommonSpirit Health
    Major Symposium Speaker: Michael Schlosser, MD – HCA Healthcare
    Strategy & Innovation
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Building the Value-Based Enterprise: Transforming Healthcare Delivery for Optimal Outcomes (01X)
    Speaker: John P. Carter, FACHE, FACHDM – Pinnacle Healthcare Consulting
    Speaker: David I. Dirks – Intermountain Healthcare
    Speaker: Jim Burke, JD, CPA, MBA, LLM – Hall Render
    Speaker: Anthony Long, FACHE, FACCA – Pinnacle Healthcare Consulting
    Financial Management
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Managing in the Middle While Mastering the Matrix (02X)
    Speaker: Caroline S. Russell, FACHE – Mayo Clinic in Florida
    Speaker: Adia K. Ross, MD – Advocate Health-High Point Regional Hospital
    Speaker: Kimberly Adelman, PhD, FACHE – ECG Management Consultants
    Leadership
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    The Journey From a Holding Company to an Operating Company—Lessons Learned on How to Build a World-Class Healthcare Delivery System (03X)
    Speaker: Kevin Cook – Sutter Health
    Speaker: Mark Sevco – Sutter Health
    Operations
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Successful Implementation of AI: New Collaborations Among Clinical, Operations and Information Technology Leaders (04X)
    Speaker: Christy Harris Lemak, PhD, FACHE – University of Alabama at Birmingham
    Speaker: Praneetha Elugunti – Mayo Clinic
    Speaker: Janet Guptill, FACHE – The Scottsdale Institute
    Speaker: Alan M. Weiss, MD, FACP – BayCare Health System
    Technology & Information Management
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Teams for All Times: Adaptive Skills Required for Leading, Integrating and Motivating a Remote or Hybrid Healthcare Workforce (05X)
    Speaker: Sandra Murdock, DrPH, FACHE – Texas Woman’s University
    Speaker: Krissy Murdock, SHRM-SCP, FACHE – Memorial Hermann Health System
    Speaker: Fareen Fazal, MBA-HRM, PHR – Memorial Hermann Health System
    Workforce
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Leveraging an Enterprise Medication Management Strategy for Clinical, Financial and Operational Success (06X)
    Speaker: Doina Dumitru, PharmD, FASHP – Becton Dickinson
    Speaker: Deborah Simonson, PharmD, CPEL – Ochsner Health
    Speaker: Jennifer Tryon, PharmD, FASHP – Henry Ford Health
    Speaker: Dawn Pevey, RN, NEA-BC, FACHE – Ochsner Health
    Safety & Quality
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Beyond the City Limits: Innovating for Healthcare Deserts (07X)
    Speaker: Brian Cohen, PharmD, FACHE, FASHP – UT Southwestern Medical Center
    Speaker: Marjorie Lazarre, PharmD, MBA,CEC – Yale New Haven Health System
    Speaker: Kristin Cannon – SSM Health
    Population Health
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Healthcare Law—The Year in Review (08X)
    Speaker: Jon Burroughs, MD, JD, FACHE – The Burroughs Healthcare Consulting Network, Inc.
    Law, Policy & Regulation
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Selecting Stellar Hospital Board Members to Foster Future Success (09X)
    Speaker: Betsy C. Taylor, FAHP – Accordant
    Governance
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Improving Outcomes and Strengthening Community Partnerships with an Innovative Provider Contracting Strategy (10X)
    Speaker: Kinisha M. Campbell, FACHE, CPHQ – Kaiser Foundation Health Plan
    Speaker: Vidya Iyengar, LMFT, FACHE – Kaiser Permanente
    Strategy & Innovation
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Leading From the Bedside to the Boardroom: Navigating a Successful Path to Clinician Leadership (11X)
    Speaker: Shlomit Schaal, MD, PhD, FACHE – Houston Methodist / Houston Methodist Physician Organization
    Speaker: Stephen B. Williams, MD, FACS, FACHE – UTMB Health
    Speaker: Mitali Paul, FACHE – Houston Methodist
    Physician & Clinical Relationships
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    The Good, the Bad and the Ugly: Leading Change to Transform Healthcare (12X)
    Speaker: Jennifer L. Tomasik, FACHE – CFAR, Inc.
    Speaker: Ruth K. Bash, FACHE – Inspira Health
    Speaker: Sabrina M. Granville – Tufts Medicine
    Leadership
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    The Bias Time Out in Practice: Mitigating Bias in Recruitment and Performance Evaluation (13X)
    Speaker: Gina L. Calder, FACHE – Hartford HealthCare
    Speaker: Cecelia Calhoun, MD – Yale University School of Medicine
    Speaker: Susan M. Pollart, MD – University of Virginia School of Medicine, UVA Health
    Speaker: Gayle L. Capozzalo, FACHE – The Equity Collaoborative
    Workforce
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Student Session: Pathways to Success: Building a Career as a Diverse Candidate in Healthcare Management (S01X)
    Speaker: David Tapia, FACHE, FHIMSS – Freed Associates
    Diversity & Inclusion
     Credit(s): 1.5
  • 10:00am – 11:30am CT
    Student Session: Through the Looking Glass: Perspectives From Prior Administrative Fellows (S02X)
    Speaker: Janan Apple – Action Behavior Centers
    Speaker: Kristina L. Eddy – University of Colorado School of Medicine
    Speaker: Keya Gupta, LSSBB – UCI Health
    Speaker: Krit S. Sarai – Forvis Mazars
    Speaker: Tony To – Atlas Healthcare Partners
    Career Resources
     Credit(s): 1.5
  • 11:45am – 1:45pm CT
    Bachmeyer Memorial Address and Luncheon—Reimagine the Status Quo With Moonshot Thinking (LUNCHM)
    Keynote Speaker: Ozan Varol, JD
     Credit(s): 0
  • 12:00pm – 1:30pm CT
    Hot Topic: Developing Your Leadership Brand and Telling Your Story (MON1)
    Major Symposium Speaker: Ginny Clarke – Google
    Leadership
     Credit(s): 1.5
  • 2:00pm – 3:00pm CT
    Interactive Workshop: Developing Your Leadership Brand and Telling Your Story (WKSH1)
    Speaker: Ginny Clarke – Google
    Leadership
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Fellow-Exclusive Session With Ozan Varol, JD (FEL1)
    Keynote Speaker: Ozan Varol, JD
     Credit(s): 0
  • 2:00pm – 3:00pm CT
    Masters of Executive Leadership: Agile Leadership in Transformational Times (MSTR1)
    Major Symposium Speaker: Laura S. Kaiser, FACHE – SSM Health
    Leadership
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Leadership Insights: Women in Leadership and Innovation in Healthcare (LEAD03)
    Major Symposium Speaker: Tesha Montgomery, RN, FACHE – Houston Methodist
    Major Symposium Speaker: Roberta L. Schwartz, PhD, FACHE – Houston Methodist
    Major Symposium Speaker: Michelle Stansbury – Houston Methodist
    Strategy & Innovation
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Leadership Insights Session With Sam Hazen (LEAD04)
    Moderator: Laurie Baedke, FACMPE, FACHE – Growth Edge Holdings
    Major Symposium Speaker: Sam N. Hazen – HCA Healthcare
    Leadership
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    The Importance of Mentorship and Sponsorship in Career Advancement (14H)
    Speaker: Morgan Jones, FACHE – Duke Health
    Speaker: Jennifer Nickoles, FACHE – Johns Hopkins Bayview Medical Center
    Speaker: Kenyatta Elliott – Duke Health
    Speaker: Alesia A. Coe, DNP, RN, NEA-BC, FACHE – UChicago Medicine
    Career Resources
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Building Successful Consultant Partnerships: The Art of Getting What You Need and Want (15H)
    Speaker: Erica M. M Osborne – Via Healthcare Consulting
    Speaker: Terri Cammarano, JD, LLM, CHC – Cedars-Sinai
    Communication & Relationship Management
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Integrated Behavioral Healthcare: Delivering Value to Patients, Staff and the Bottom Line (16H)
    Speaker: Rebecca B. Chickey – American Hospital Association
    Speaker: Kristin Kroeger – American Psychiatric Association
    Speaker: Jesse Tamplen, LCSW, FACHE – John Muir Health
    Speaker: Robert L. Trestman, PhD, MD – Virginia Tech Carilion School of Medicine and Carilion Clinic
    Delivery of Care
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    How Cone Health Achieved a $100M Turnaround and a Process to Fuel Our Future (17H)
    Speaker: Mandy Eaton, PhD – Cone Health
    Financial Management
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Environments Reimagined: How AI and Tech Are Changing Care Delivery and Staffing and What This Means for Capital Prioritization and Facilities Investment (18H)
    Speaker: Michelle Mader – Ankura Consulting
    Speaker: Paola Buitrago, PhD, RN – Emory Healthcare
    Speaker: Courtney Green, RN, NE-BC – QGenda
    Strategy & Innovation
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Navigating Uncertainty: Personal and Professional Strategies for Leading Through Turbulence (19H)
    Speaker: Sara M. Johnson, FACHE – KS Leadership Advisors
    Speaker: David L. Schreiner, PhD, FACHE – Katherine Shaw Bethea Hospital
    Leadership
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    The Blueprint for Performance Excellence: Alignment, Accountability and Transformation (20H)
    Speaker: Cory O. Robinson, PhD, FACHE – MUSC Health
    Speaker: Mathew Miller – MUSC Health
    Operations
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Enhancing Health Plan Partnerships to Drive Community Healthcare Value (21H)
    Speaker: Kenneth I. Rivers, FACHE – Kaiser Foundation Health Plan/Hospitals
    Speaker: Richard A. Sarpong, RN, CCRN-K, SCRN, CPHQ – Kaiser Permanente
    Speaker: Kinnar Bhavsar, MD, FACP – Southern California Permanente Medical Group
    Speaker: Alp Arkun, MD, FACEP – Southern California Permanente Medical Group
    Population Health
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    How to Find the Value Sweet Spot With Your Patient Safety Organization(s) (22H)
    Speaker: Kate Conrad, LFACHE – KCH Solutions
    Speaker: Carol Kemper, PhD, RN, CPHQ, CPPS, FAAN – Children's Mercy
    Speaker: Patrick Guffey, MD – Children’s Hospital of Colorado / Anesthesia Quality Institute
    Safety & Quality
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Masters of Health Equity (MSTR2)
    Major Symposium Speaker: Dennis W. Pullin, FACHE – Virtua Health
    Major Symposium Speaker: Jack Lynch, III, FACHE – Main Line Health
    Diversity & Inclusion
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    CEO-Exclusive Session: The State of Our Industry From a Financial and Strategic Perspective (CEO1)
    Major Symposium Speaker: Lisa Goldstein – Kaufman Hall
    Financial Management
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Leadership Insights: Building a Connected Healthcare Ecosystem (LEAD05)
    Major Symposium Speaker: Warner Thomas, FACHE – Sutter Health
    Strategy & Innovation
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Investing in Palliative Care Earlier Across All Settings to Enhance Customer Experience and Quality (23H)
    Speaker: Jennifer A. Hicks – The University of Alabama at Birmingham Hospital
    Speaker: Tom Gualtieri-Reed – Spragens and Gualtieri Reed
    Speaker: Kathryn Walker, PharmD, BCPS, FAAHPM – MedStar Health System / U of MD School of Pharmacy
    Delivery of Care
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Medicare Advantage Capitation Strategies for Payer-Providers (24H)
    Speaker: Ben Gerber, JD – WVU Health System
    Speaker: Albert Wright, Jr., PharmD, FACHE – WVU Health System
    Financial Management
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    The Necessity of Nonprofit Health System Board Evolution in Today's Rapidly Evolving Healthcare Delivery System: The Successful Journey of Swedish Health Services (25H)
    Speaker: Karma H. Bass, FACHE – Via Healthcare Consulting
    Speaker: Guy Hudson, MD – Swedish Health Services
    Governance
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Building Executive Presence as New Managers—Transforming Cultural Values Into Culture Add (26H)
    Speaker: Bryan Rivera, FACHE – Sutter Health
    Speaker: Brenda Aguilar Wong, RN, ACM – Kaiser Permanente
    Speaker: Grant Cho – Sutter Health
    Leadership
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Creating Patient-Centric, Cost-Effective Specialty Hospitals: A Collaborative Approach (27H)
    Speaker: Amanda Sasaki – JLL Healthcare
    Speaker: Keith Allen – Lifepoint Health
    Speaker: Marty Mann – Lifepoint Health
    Operations
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Collaborative Strategies: Aligning Medical Staff With Organizational Goals (28H)
    Speaker: James L. Hill, Jr., MD, FACHE, CPE, FASA – University Hospitals Parma Medical Center
    Speaker: Kimberly Togliatti-Trickett, MD – University Hospitals Health System
    Speaker: Christopher J. Dussel, MD, FACHE, FACEP, CPE – University Hospitals Parma Medical Center
    Speaker: Ashley M. Carlucci, DNP, RN, CEN, CENP – University Hospitals
    Physician & Clinical Relationships
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    A Shared Experience: Approaches to High Reliability Organization Implementation in Two U.S. Federal Healthcare Systems (29H)
    Speaker: Shari F. Silverman, FACHE – Defense Health Agency
    Speaker: Leigh M. Starr, FACHE, LSSBB, CMP – Veterans Health Administration, QPS
    Safety & Quality
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Hospital and Health System Ownership of Post-Care Services: Advantages, Challenges and Opportunities (30H)
    Speaker: John Capasso – Health Dimensions Group
    Speaker: Kristin Wolkart, RN, NEA-BC, FACHE – Franciscan Missionaries of Our Lady Health System
    Strategy & Innovation
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Reimagine Work: An Integrated, Multi-Segment Solution to Solving Healthcare Provider Workforce Shortages and Challenges (31H)
    Speaker: Sam Liu, SPHR, PMP, CSSBB – Mercer
    Speaker: David Mitchell – Mercer
    Workforce
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Navigating the Intergenerational Workforce: Strategies for Success in Healthcare (32H)
    Speaker: Katherine A. Meese, PhD – University of Alabama at Birmingham
    Speaker: Dan Collard – Healthcare Plus Solutions Group
    Speaker: Amelie Karam – Amelie Karam Speaking and Consulting
    Workforce
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Planting Your Flag—Lessons Learned From Female CEOs as They Embark on New Leadership Journeys (33H)
    Speaker: Lindsey H. Petrini, FACHE – Piedmont Newton Hospital
    Speaker: Jennifer Nickoles, FACHE – Johns Hopkins Bayview Medical Center
    Speaker: Marissa Kiefer – Children's Memorial Hermann Hospital
    Speaker: Hamila Kownacki, RN – Sutter California Pacific Medical Center
    Speaker: Sarah K. Brownell, FACHE – HDR
    Leadership
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Strategies for Success Before, During and Post-Merger: The Importance of Culture, Leadership and Communication in Integration (34H)
    Speaker: Annie Steelman, DBA, FACHE – RWJBarnabas Health
    Speaker: Meredith Inniger, FACHE – Veralon
    Strategy & Innovation
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Leadership Insights: Embracing the Unknown: Leading Through Times of Uncertainty to Build a Clear and Shared Vision for the Future (LEAD15)
    Moderator: Fayola Edwards-Ojeba, MD – RechargedMD
    Major Symposium Speaker: Susan R. Burroughs, FACHE – Columbia Medical Center Northeast
    Major Symposium Speaker: Luanne Thomas Ewald, FACHE – University of Michigan C.S. Mott Children’s Hospital and Von Voigtlander Women’s Hospital / Children's Hospital of Michigan
    Major Symposium Speaker: Cristina Contreras, LMSW, FABC – NYC Health + Hospitals/Lincoln
    Leadership
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Leadership Insights: Succession Planning - Is Your Institution Prepared? Are You? (LEAD06)
    Moderator: John S. Winkleman – The Health System Simulation, Mailman School of Public Health, Columbia University
    Major Symposium Speaker: Jack Lynch, III, FACHE – Main Line Health
    Leadership
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Surviving the Etiquette Minefield - A Crash Course for Early Careerists (155H)
    Speaker: Katherine A. Meese, PhD – University of Alabama at Birmingham
    Career Resources
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Finding the "Signal in the Noise": How Professionalism Tunes Into Patient Safety (35H)
    Speaker: Maureen Triller, DrPH, PMP, PHR, CMQ – The University of Texas MD Anderson Cancer Center
    Speaker: Anne S. Tsao, MD, FACHE – The University of Texas MD Anderson Cancer Center
    Speaker: Crystal C. Wright, MD, FASA – The University of Texas MD Anderson Cancer Center
    Communication & Relationship Management
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Socially Determined: The Healthcare Executive's Role in Health Equity (36H)
    Speaker: Kina White, DrPH, FACHE – Mississippi State Department of Health
    Speaker: Shawn Rossi, DHA, FACHE – Mississippi Hospital Association
    Speaker: Karin VanZant – Clealink Partners
    Diversity & Inclusion
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Leveraging Direct-to-Employer Relationships to Diversify Revenue and Transform Care Delivery (37H)
    Speaker: Nick Stefanizzi – Northwell Direct
    Speaker: Brian Felty – Baylor, Scott, and White Health System
    Speaker: Brad Byars – Providence
    Financial Management
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Smart Governance Is the Key To Success (38H)
    Speaker: Brian Silverstein, MD – Innovaccer
    Speaker: Michael Ugwueke, Sr., DHA, FACHE – Methodist Le Bonheur Healthcare
    Governance
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Healthcare Leadership in Environmental Sustainability: Debunking the Myths (39H)
    Speaker: Andrew N. Garman, PsyD – RUSH University/IHF-Geneva Sustainability Centre
    Speaker: Kyle Tafuri, MBA, MA – Hackensack Meridian Health
    Speaker: Heidi Porter, JD – WVU Medicine
    Leadership
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Innovative Capacity Building: University of Utah Health's Success With a Collaborative Capacity Action Plan (40H)
    Speaker: Ischa Jensen, FACHE – University of Utah Health
    Speaker: Gina Hawley, DrPH – University of Utah Hospitals and Clinics
    Speaker: Cassandra Taft – University of Utah Health
    Operations
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Keys to a Successful Ambulatory Surgery Center Joint Venture (41H)
    Speaker: Alfonso del Granado, FACHE – Covenant High Plains Surgery Centers
    Speaker: Walter L. Cathey, FACHE – Covenant Health/Providence
    Speaker: John M. Sautter, Jr. – National Cardiovascular Partners / SCA
    Strategy & Innovation
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Maximizing Impact: Reimagined Care Teams to Finally Realize to Top-of-License and Top-of-Ability (42H)
    Speaker: Abraham Doolhoff, FACHE – University of Texas Health at Austin
    Speaker: Harlan C. Johnson, II, RN – University of Texas Health at Austin
    Speaker: Mary J. Montgomery – University of Texas Health at Austin
    Speaker: Ryan Johnson, CPA – UT Health Austin
    Workforce
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Synergy in Healthcare: Unveiling the Power of Multidisciplinary Clinics and Programs (43H)
    Speaker: Michelle DuJardin, JD, FACHE, FACMPE – Johns Hopkins All Children's Hospital
    Speaker: Jessica Marchione, RN, CCRN, NE-BC – Johns Hopkins All Children's Hospital
    Strategy & Innovation
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Why Managing Your Health System's Online Reputation Is Critical for Access and Retention of Patients and Consumers (44H)
    Speaker: Carey Van Wagoner – Intermountain Health
    Speaker: Andy Miller – Intermountain Health
    Strategy & Innovation
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Early Healthcare Professional Survival Kit: Navigating Leadership and Hard Skills for Success (45H)
    Speaker: Elizabeth Case – UC San Diego Health
    Speaker: Bonnie Gao – UCI Health
    Leadership
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Digital Pathology: The Lab of the Future Is Now (46H)
    Speaker: Darren Wheeler, MD – Quest Diagnostics
    Strategy & Innovation
     Credit(s): 1.0
  • 5:45pm – 6:45pm CT
    Monday Congress Networking Reception (RECMN)
  • 5:45pm – 6:45pm CT
    Student Associate Networking Reception (STURC)
  • Tuesday, March 25, 2025
  • 7:15am – 8:30am CT
    ACHE/AUPHA Joint Address: Leading Through Internal and External Turmoil (AUPHA)
    Major Symposium Speaker: Joanne M. Conroy, MD – Dartmouth Health
    Leadership
     Credit(s): 0
  • 7:15am – 8:30am CT
    Women Healthcare Executives Address (WHEBR)
    Major Symposium Speaker: Christina (Tina) M. Freese Decker, FACHE – Corewell Health
    Leadership
     Credit(s): 0
  • 7:30am – 8:30am CT
    Hot Topic: AHA Policy and Politics Update (TUES1)
    Major Symposium Speaker: Richard J. Pollack – AHA
    Major Symposium Speaker: Stacey Hughes – AHA
    Moderator: Frank Sesno
    Law, Policy & Regulation
     Credit(s): 1.0
  • 7:30am – 8:30am CT
    Hot Topic: Future Tech Trends—Disruption, Data and All Things AI (TUES2)
    Major Symposium Speaker: Paul Zikopoulos – IBM
    Strategy & Innovation
     Credit(s): 1.0
  • 7:30am – 2:30pm CT
    Board of Governors Examination in Healthcare Management
  • 8:00am – 12:00pm CT
    SITE VISIT: Redesigning the Healthcare Experience: Houston Methodist Site Visit (SITEHM)
    Delivery of Care
     Credit(s): 0
  • 9:00am – 10:00am CT
    CEO-Exclusive Session with Paul Zikopoulos (CEO2)
    Major Symposium Speaker: Paul Zikopoulos – IBM
    Strategy & Innovation
     Credit(s): 0
  • 9:00am – 10:30am CT
    Leadership Insights: Navigating Payer Partnerships for a Sustainable Financial Future (LEAD07)
    Moderator: Rick Goddard – Lumeris
    Major Symposium Speaker: Luis Garcia, MD, FACHE, FACS – Rush Medical Group
    Major Symposium Speaker: Jeff Anderson – Lifepoint Health
    Major Symposium Speaker: Patrick R. Young – Hackensack Meridian Health
    Financial Management
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Leveraging Rehabilitation to Drive Value in the Hospital and Beyond (47X)
    Speaker: Michael Friedman – Johns Hopkins Medicine
    Speaker: Justin D D. Moore, PT, DPT – APTA - American Physical Therapy Association
    Speaker: Stephen J. Hunter, DPT, OCS, FAPTA – Intermountain Health
    Delivery of Care
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Navigating DEI Backlash: From Resistance to Reimagining the Future of DEI: A Framework for Courageous Leadership (48X)
    Speaker: Jakki G. Opollo, PhD, RN, NEA-BC – Atrium Health
    Speaker: Fernando Little, MSL, COID – Advocate Health
    Speaker: Peggy D. Harris, FACHE, CDM, SPHR – Atrium Health, Charlotte & Georgia Markets
    Diversity & Inclusion
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Margin and Mission: A Practical Framework for Achieving Financial Sustainability (49X)
    Speaker: Hemal Prasad, CPH, CAPM – Cleveland Clinic Florida
    Speaker: Sarah A. Vogler, MD – Cleveland Clinic
    Speaker: Alena Taylor – PwC
    Financial Management
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Fearless Leadership: Psychological Safety and the High-Performing Healthcare Organization (50X)
    Speaker: Erik L. Carlton, DrPH, CPH, FACHE – West Virginia University School of Public Health
    Speaker: Sarah C. Woodrum, DrPH, FACHE – West Virginia University School of Public Health
    Speaker: Michael A. Grace, EdD, FACHE – West Virginia University Hospitals
    Leadership
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Create Sustainable Future Leaders and High-Energy Teams Using Coaching, Mentoring and Succession Planning (51X)
    Speaker: Andrea A. Wary, RN – Geisinger Health System
    Speaker: Pamela L. Scagliarini, FACHE – Yale New Haven Health System
    Speaker: Tammy Simon, RN, MSN, CPHQ – ThedaCare/Froedtert
    Leadership
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Designing the Future: Physician Collaborations Advance Clinical Standardization While Optimizing Organizations and Networks (52X)
    Speaker: Amanda Trask, FACHE, FACMPE, SFHM – CommonSpirit Health
    Speaker: Lindsley A. Withey, FACHE – ECG Managment Consultants
    Speaker: Nezar Falluji, MD, MPH, MBA, FACC, FSCAI – CommonSpirit Health
    Physician & Clinical Relationships
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Blueprint for Leading Your Safety Renaissance: The Path to Durable Safety (53X)
    Speaker: Patricia McGaffigan, RN, CPPS – Institute for Healthcare Improvement
    Speaker: Melinda Sawyer, DrPH, RN, CNS-BC – UnitedHealth Group
    Speaker: Kelly Randall, PhD, CPHQ, SSBB – Ascension
    Speaker: Helen L. Macfie, PharmD – Institute for Healthcare Improvement
    Safety & Quality
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Engaging and Sustaining Healthy Communities Using a Baldrige-Based Framework (54X)
    Speaker: Angela Brandt, FACHE – ProMedica Health System
    Speaker: Nick Macchione, FACHE – University of California San Diego Health
    Speaker: Javier Hernandez-Lichtl, LFACHE – Doctors Hospital
    Speaker: Stephanie Norling – Communities of Excellence 2026
    Strategy & Innovation
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Leading the Use of AI and Data-Based Solutions to Solve Health Disparities (55X)
    Speaker: Kim Byas, Sr., PhD, FACHE – The Center for Health Affairs
    Speaker: Brian G. Lane, FHIMSS, FACHDM, CPHIMS, FACHE – The Center for Health Affairs
    Speaker: Edward Barksdale, Jr., MD – Rainbow Babies and Children’s Hospital/University Hospitals
    Technology & Information Management
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Beyond Recovery: Thriving as a Health System Into the 2030s and Beyond (56X)
    Speaker: Craig E. Deao – Huron
    Speaker: Kenneth C. Loder, II – Huron Consulting Group
    Speaker: Dominica Tallarico, FACHE – Allina Health
    Strategy & Innovation
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Harnessing AI in Healthcare: Veterans Health—MIT Hacking Medicine Powered by Public-Private Partnership (57X)
    Speaker: Gregory W. Goins, FACHE – VHA/VISN 9
    Speaker: Indra Sandal, PhD – Tampa VA Medical Center/ Veterans Health Administration
    Speaker: David C. Rhew, MD – Microsoft, Healthcare
    Speaker: Zen Chu – MIT Hacking Medicine
    Technology & Information Management
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Building a Physician Leadership Pipeline: Identify and Nurture High-Potential Physicians (58X)
    Speaker: Tony Stajduhar – Jackson Physician Search
    Speaker: Ashley Vertuno, FACHE – HCA Florida JFK North Hospital
    Speaker: Gene Liu, MD, FAACS, FAAP – Cedars-Sinai Medical Group
    Speaker: Kristin Mascotti, MD, CPE – Naples Comprehensive Health
    Leadership
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Optimizing Performance in an Irrational Market (59X)
    Speaker: Nathan S. Kaufman – Kaufman Strategic Advisors, LLC
    Financial Management
     Credit(s): 1.5
  • 10:45am – 11:45am CT
    Leadership Insights: Coming Together to Chart a New Course for Healthcare (LEAD08)
    Major Symposium Speaker: Robert W. Allen, FACHE – Intermountain Health
    Strategy & Innovation
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Masters of Innovation (MSTR5)
    Speaker: Richard Gray, MD – Mayo Clinic Arizona
    Strategy & Innovation
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    CEO-Exclusive Session: Finding the And: Compromise, Curiosity, and Courage in Healthcare (CEO3)
    Major Symposium Speaker: Marc Boom, MD, FACHE – Houston Methodist
    Strategy & Innovation
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Women in Healthcare: Building Your Bouquet—Creating Your Community of Friends, Mentors and Sponsors (156H)
    Speaker: Katherine A. Meese, PhD – University of Alabama at Birmingham
    Speaker: Laurie Baedke, FACMPE, FACHE – Growth Edge Holdings
    Career Resources
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    On-Demand Virtual Care—The New Service Line (60H)
    Speaker: Curtis Brien – St. Luke's Health System - Idaho
    Speaker: Abigail Losinski – St. Luke's Health System
    Speaker: Timothy M. Ruth, MD – St. Luke's Health System
    Delivery of Care
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Reimagining the Community Hospital in a Challenging Market (61H)
    Speaker: Mark Furgeson – Ankura Consulting
    Speaker: Damian Skelton, CHFM, PE, SASHE – Healthtrust Performance Group
    Speaker: Peter Kung, FACHE – Hospital Sisters Health System
    Financial Management
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Governance of High-Performing Health Systems (62H)
    Speaker: Eliza Medearis – Alvarez & Marsal
    Speaker: Larry Gage, JD – Alston & Bird
    Speaker: Richard J. Liekweg – BJC Health System
    Governance
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    A Novel Approach to Leadership Succession Management (63H)
    Speaker: Daniel Young – WittKieffer
    Speaker: Debbie Dover, SPHR, SHRM-SCP – Ballad Health
    Speaker: Eric Deaton, FACHE – Ballad Health
    Speaker: Liam Ryan – CMA Global
    Speaker: Erin Greilick, PhD – CMA Global
    Leadership
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Care Transformation at the Intersection of Quality, Safety and Supply Chain: Leveraging the Power of Collaboration and Innovation Toward Improving Patient Outcomes (64H)
    Speaker: Amit Vashist, MD, FACHE – Ballad Health
    Speaker: Preetham Talari, MD, FACHE – Ballad Health
    Speaker: Ken York – Ballad Health
    Operations
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    15 Years After the Affordable Care Act: What's Worked and Not Worked in Value-Based Care (65H)
    Speaker: Joel Port, FACHE – Delaware Valley ACO
    Speaker: Mark Angelo, MD, FACP – University of Pennsylvania Health System
    Population Health
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Healthcare Is Not an Individual Sport: Developing Physicians Into Team Leaders (66H)
    Speaker: Linda Komnick – WittKieffer
    Speaker: Hoda Asmar, MD – Providence
    Speaker: Monique Butler, MD – HCA Healthcare
    Speaker: Richard Freeman, MD – Wellstar Health System
    Physician & Clinical Relationships
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Leveraging Partnerships to Drive Innovation and Transform the Healthcare Landscape (67H)
    Speaker: Jennifer Crabtree – Tampa General Hospital
    Speaker: John Couris, PHD – Florida Health Sciences Center
    Speaker: Jennifer Burrington – Tampa Bay Economic Development Council
    Speaker: Mark G. Moseley, MD – USFTGP / Tampa General Hospital
    Strategy & Innovation
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Understanding and Promoting Clinician Engagement: A Pathway to Improved Outcomes and Burnout Mitigation (69H)
    Speaker: Rachel Thompson, MD – Core Clinical Partners
    Speaker: Sarah Richards, MD, FACP – Nebraska Medicine
    Speaker: Jessica Long – Core Clinical Parnters
    Workforce
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Leadership Insights: Defending the Front Lines—Safeguarding Patient Care in the Face of Ransomware Attacks (LEAD09)
    Major Symposium Speaker: Chris D. Van Gorder, FACHE – Scripps Health San Diego
    Technology & Information Management
     Credit(s): 1.0
  • 12:00pm – 1:30pm CT
    Hot Topic: How Do We Fund Healthcare to Improve Outcomes? (TUES3)
    Major Symposium Speaker: Cheryl Pegus, MD, FACC – Morgan Health Ventures
    Major Symposium Speaker: Mark McClellan, PhD – Duke-Margolis Institute for Health Policy at Duke University
    Strategy & Innovation
     Credit(s): 1.5
  • 12:00pm – 1:45pm CT
    MacEachern Memorial Lecture and Luncheon: No Ordinary Time: A Front Row Seat to History (LUNCHT)
    Keynote Speaker: Doris Kearns Goodwin, PhD
    Moderator: Frank Sesno
     Credit(s): 0
  • 1:00pm – 5:00pm CT
    SITE VISIT: Personalized Medicine—Following the Tumor: Tour of University of Texas MD Anderson Cancer Center (SITEMD2)
     Credit(s): 0
  • 1:00pm – 5:00pm CT
    SITE VISIT: Deepening the Understanding of Mental Health Treatment: A Site-Based Exploration of Innovative Care Models (SITEHC)
    Population Health
     Credit(s): 0
  • 2:00pm – 3:00pm CT
    Fellow-Exclusive Session: Co-Leadership for the Future of Healthcare (FEL2)
    Major Symposium Speaker: Jon Sendach, FACHE – North Shore University Hospital, Northwell Health
    Major Symposium Speaker: Michael Gitman, MD, FACP – Long Island Jewish Medical Center, Northwell Health
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Masters of Quality and Safety  (MSTR3)
    Major Symposium Speaker: Christopher M. O'Connor, FACHE – Yale New Haven Health System
    Safety & Quality
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Integrating Social Medicine to Health Care: Essential Hospital Leaders Driving Transformation (161H)
    Speaker: Kalpana Ramiah, DrPH – America's Essential Hospitals
    Speaker: Deborah Visconi – Bergen New Bridge Medical Center
    Speaker: Chethan Bachireddy, MD – Harris Health System
    Speaker: Fredrick Cerise, MD – Parkland Health
    Strategy & Innovation
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Leadership Insights: Advancing Value-Based Care: A Comprehensive Playbook for Best Practices in Healthcare Delivery (LEAD10)
    Major Symposium Speaker: Bruce A. Scott, MD – AMA
    Financial Management
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Building an Innovative and Sustainable Behavioral Health Continuum (70H)
    Speaker: Natalia Szczygiel, FACMPE – Corewell Health
    Speaker: Subodh Jain, MD – Corewell Health
    Delivery of Care
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Leveraging Maslow's Hierarchy of Needs to Build Nursing's More Inclusive Future (71H)
    Speaker: Stephan Davis, DNP, FACHE, FNAP, FHFMA, ANEF, FAAN – Georgetown University
    Speaker: Katie Boston-Leary, PhD, MBA, RN – American Nurses Association
    Speaker: G. Rumay Alexander, EdD, RN, FAAN – University of North Carolina at Chapel Hill
    Diversity & Inclusion
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Private Capital Markets and Health Systems: How to Navigate Private Equity Opportunities for Healthcare Entities (72H)
    Speaker: Jonjy Ananth, MD, FACHE, BCPA – Golden Hands Clinic LLC
    Speaker: Uma Ananth, PhD – Umagen LLC
    Speaker: Tejasvita Chandel – Boston Mantra LLC
    Financial Management
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    From Healing Hands to Leading Minds and Hearts: Navigating the Transition From Clinician to Executive Leadership (73H)
    Speaker: James L. Hill, Jr., MD, FACHE, CPE, FASA – University Hospitals Parma Medical Center
    Speaker: Ruben J. Azocar, MD, FASA, FCCM – Beth Israel Deaconess MC
    Speaker: Yvonne Moon, RN-BC – University Hospitals Parma
    Leadership
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    High Reliability at Headquarters: Cultural Transformation in the Virtual Environment (74H)
    Speaker: James Leyva, AuD – Veterans Health Administration
    Speaker: Gerard R. Cox, MD, FACHE – Veterans Health Administration
    Speaker: Amjed S. Baghdadi, FACHE, CPHQ, CLSSBB – Veterans Health Administration
    Safety & Quality
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Advancing Minimally Invasive Surgery Innovation: Technology, Strategy and Delivery of Surgical Excellence (75H)
    Speaker: Mark Sparta, FACHE – Hackensack Meridian Health
    Strategy & Innovation
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Leading Through the Noise: Froedtert ThedaCare's Journey Through Integration and Cultural Transformation (76H)
    Speaker: David A. Olson, FACHE – Froedert ThedaCare Health, Inc.
    Speaker: Imran Andrabi, MD, FAAFP – Froedtert ThedaCare Health
    Speaker: Chris Masone – Forvis Mazars
    Leadership
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Revenue Renaissance: Innovating for Clinical Growth, Wellness and Diversified Revenue Streams (77H)
    Speaker: Lois Switzer, FACHE – University of Chicago Medicine
    Speaker: Ishani R. Patel – University of Chicago Medicine, Comer Children's Hospital
    Speaker: Tyler Bauer, LCPC – The University of Chicago Medicine
    Speaker: Rizan Mohsin – University of Chicago Medicine
    Financial Management
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Empowering Front-Line Managers to Lead at Scale With Purpose-Built Technology and Processes (78H)
    Speaker: Tim Darling – Laudio/Laudio Insights
    Speaker: Deanna W. Dudley – El Camino Health
    Speaker: Rowell Daniels, PharmD, MS, FASHP – UNC Hospitals
    Speaker: Bryan W. Sisk, DNP, MPH, RN, NE-BC, CENP – Memorial Hermann Health System
    Technology & Information Management
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Perspectives on Rural Healthcare Quality, Equity and Collaboration (79H)
    Speaker: Mindy Cook, BSN – American Heart Association
    Speaker: Timothy L. Putnam, DHA, FACHE – Rural Health Consulting LLC
    Speaker: Eduardo Sanchez, MD, MPH, FAHA, FAAFP – American Heart Association
    Speaker: Jodi Schmidt – The University of Kansas Health System
    Safety & Quality
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    When Healthcare Leaders Invest in Quality and Safety, It Pays Off (133H)
    Speaker: April M. Taylor, FACHE, CMQ/OE, CLSSBB, CPPS, CPHQ – The Johns Hopkins Hospital / NAHQ
    Speaker: Carrie Owen Plietz, FACHE – Kaiser Permanente Northern California
    Speaker: Robin Betts, RN, CPHQ – Kaiser Permanente Health Plan and Hospitals, Northern California
    Safety & Quality
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Leadership Insights: Strengthening the Workforce at the Middle: Valuing and Supporting Middle Managers (LEAD11)
    Major Symposium Speaker: Marty Sargeant – Keck Medical Center, Keck Hospital of USC & USC Norris Cancer Hospital
    Major Symposium Speaker: Anne McGilvray – Keck Medical Center of USC
    Major Symposium Speaker: Hooman Milani, PharmD – Keck Medicine of USC
    Major Symposium Speaker: Annette Sy, DNP, RN, NE-BC – Keck Medical Center, Keck Hospital of USC & USC Norris Cancer Hospital
    Workforce
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Masters of Care Delivery: Values-Based Leadership and Care Delivery Excellence at MD Anderson (MSTR4)
    Major Symposium Speaker: Peter WT Pisters, MD, FACHE, FACPE – MD Anderson Cancer Center
    Delivery of Care
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Transition From Hospital and Healthcare Leadership to Academia (80H)
    Speaker: Shyam B. Paryani, MD, FACHE – University of North Florida
    Speaker: Michael A. Mayo, DHA, FACHE – Baptist Health System
    Speaker: Kay Thiemann, FACHE – University of North Florida
    Career Resources
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Next-Gen Healthcare Delivery: The Pivotal Role of APPs in Future Care Models (81H)
    Speaker: Kathy Baker, PhD, RN, NE-BC – UVA Health
    Speaker: Sue Fletcher, RN – Chartis
    Delivery of Care
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Organizational and Strategic Success via Front-Line Managers: How Two Systems Achieved Sustainable Change and Positive Margins (82H)
    Speaker: J. Alan Kent, DHA, LFACHE – Caldwell Butler & Associates
    Speaker: Steve Purves, FACHE – Valleywise Health
    Financial Management
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Crisis Leadership in the New Disaster Era—Everything, Everywhere, All at Once (83H)
    Speaker: Attila J. Hertelendy, PhD – Florida International University
    Leadership
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Mindful Leadership: Advanced Leadership Strategies to Regulate Stress and Navigating Healthcare in the Age of Ambiguity and Constant Change (84H)
    Speaker: Hala Kershah – Cleveland Clinic Abu Dhabi
    Speaker: Dante Green, FACHE – Kaiser Permanente
    Leadership
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Optimizing Pharmacy Operations Through Outpatient and 340B Strategies (85H)
    Speaker: Brian Bell – Forvis Mazars
    Speaker: Michael K. Givens, FACHE – St. Bernards Medical Center
    Speaker: Jill Griffith-Goodwin, CPA, CPC – Forvis Mazars
    Operations
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    The Future of Healthcare: Automating the Way to Prevention and Wellness (86H)
    Speaker: Julie A. Hobbs, PT, DPT, PhD, FACHE – Mayo Clinic
    Speaker: Angie Horejsi – Mayo Clinic
    Speaker: Rachel Pringnitz – Mayo Clinic
    Speaker: Kathleen Madden, CRC – Mayo Clinic Health System
    Speaker: Maggie Shalagan – Mayo Clinic
    Population Health
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Breaking Barriers, Building Trust: The Role of Peer Support in the Patient Safety Movement (87H)
    Speaker: Timothy B. McDonald, MD, JD – RLDatix
    Speaker: Peter Smulowitz, MD – Milford Regional Medical Center
    Safety & Quality
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Learn How North Dakota and Minnesota Developed Rural-Based Clinically Integrated Networks (88H)
    Speaker: Nate White, JD – Cibolo Health
    Speaker: Ben Bucher, FNP-BC, LNHA – Towner County Medical Center
    Speaker: Clint MacKinney, MD – Cibolo Health, Rough Rider Network, Headwaters Network
    Speaker: Ken Westman – Riverwood Healthcare Center
    Speaker: Brett Norell, FACHE – Cibolo Health, Rough Rider Network, Headwaters Network
    Strategy & Innovation
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Transforming Leadership Development for Impact: Cultivating Future Leaders (89H)
    Speaker: Gretchen Kolb – Penn Medicine
    Speaker: Shannon Sarracino – Penn Medicine
    Leadership
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Bringing Texas-Sized Care to the Community: A Coordinated Approach to Bringing the Nation's Largest Children's Hospital to Texas' Capital City (90H)
    Speaker: Mikka Magee, RN, CCRN – Texas Children's Hospital
    Speaker: Calvin Williams, RN, CPN – Texas Children's Hospital Austin
    Strategy & Innovation
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Leadership Perspectives: Workforce Delivery Iteration, Policy, Innovation and How to Lead for Change (91H)
    Speaker: Trevor Strauss, FACHE – HWL
    Speaker: Shane Jackson – Jackson Healthcare
    Speaker: Kristi McMillan, FACHE – Lee Health
    Speaker: Alex Espinosa, ARDMS – Cleveland Clinic Florida
    Leadership
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Building Resilient Healthcare Teams: PAs and NPs Are Shaping the Future of Healthcare (92H)
    Session Moderator: Jennifer M. Orozco, DMSc, PA-C, DFAAPA – American Academy of Physician Associates
    Speaker: Natasha Bhuyan, MD – Amazon/One-Medical
    Speaker: Stephen A. Ferrara, DNP, FNP, FAANP, FAAN – American Association of Nurse Practitioners
    Speaker: Jill Jasperson, PA-C, FAAPA – Minute Clinic, CVS Health
    Workforce
     Credit(s): 1.0
  • 3:30pm – 5:30pm CT
    Administrative Fellowship Fair (PGFE2)
  • 4:30pm – 5:30pm CT
    Optimize Nurse Coverage: An Innovative Approach to Overcoming Staffing Challenges, Leveraging AI and Automation to Enhance Collaboration and Outcomes (101H)
    Speaker: Jason Harber – LeanTaaS
    Speaker: Bryan Dickerson – LeanTaaS
    Workforce
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Leadership Insights: Mid-Career Mastery—Finding Joy and Impact While Navigating the Messy Middle of Your Healthcare Career (LEAD12)
    Major Symposium Speaker: Antwan Williams – Orlando Health
    Major Symposium Speaker: Alex Maiersperger – SAS
    Major Symposium Speaker: Cachet Colvard – Guaranteed Health
    Career Resources
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Relationship Capital: Networking Strategies for Career Success (157H)
    Speaker: Laurie Baedke, FACMPE, FACHE – Growth Edge Holdings
    Career Resources
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Why Strong Prehospital/Hospital Partnerships Are Good for Business ... and Good for Patients (93H)
    Speaker: Justin D. Reed, FACPE – Cy-Fair Fire Department
    Communication & Relationship Management
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Wicked Problems Call for Spiritual Solutions (94H)
    Speaker: Jason Lesandrini, PhD, FACHE, LPEC, HEC-C – Wellstar Health System
    Speaker: Kelsey B. White, PhD, BCC – Virginia Commonwealth University
    Speaker: Laura E. McClelland, PhD – Virginia Commonwealth University
    Delivery of Care
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Ensuring LGBTQ+ Workplace Equity and Inclusion to Future-Proof Your Hospital or Health System (95H)
    Speaker: Tari Hanneman – Human Rights Campaign Foundation
    Speaker: Shelby Dawkins – Human Rights Campaign Foundation
    Speaker: Brian Altschuler, SPHR, FACHE – Boca Raton Regional Hospital / Baptist Health of South Florida
    Diversity & Inclusion
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Improving Patient Experience and Reducing Costs by Integrating Clinical Ethics Into Challenging Situations (96H)
    Speaker: Ryan Pferdehirt – Center for Practical Bioethics
    Speaker: Maggie Neustadt, JD, CPHRM, DFASHRM – BJC Health System
    Ethics
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Expanding Horizons: Broader Roles for Senior Physician Leaders (97H)
    Speaker: Carson F. Dye, FACHE – Exceptional Leadership LLC
    Speaker: Sanford G. Duke, MD, MBA, FACHE – Atrium Health Navicent
    Speaker: Lily J. Henson, MD, FACHE, FAAN – Piedmont Augusta
    Physician & Clinical Relationships
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Leveraging Community Partnerships: Where Population Health, Global Budgeting and High-Quality Care Meet (98H)
    Speaker: Travis Kumph, FACHE, CHC, CPHQ – Brattleboro Memorial Hospital
    Speaker: Christopher Dougherty – Brattleboro Memorial Hospital
    Population Health
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    In Pursuit of Zero Harm: A Focused Approach to Quality Improvement (99H)
    Speaker: Nicole M. Manuel – Veterans Health Administration
    Speaker: Edward E. Yackel, DNP, RN, FNP-C, FAANP – Veterans Health Administration
    Speaker: Kirsten Aghen, RN, CPHQ – VHA National Improvement Office
    Speaker: Jennifer Strawn, DNP, RN, NEA-BC – Veterans Health Administration
    Safety & Quality
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Cleveland Clinic Mentor Hospital: Designing, Operating and Activating a Neighborhood Hospital (100H)
    Speaker: Nicholas Anstine – Cleveland Clinic
    Speaker: David T. Oliphant, FACHE – Cleveland Clinic
    Speaker: Bryan C. Wahl, AIA – Bostwick Design Partnership
    Strategy & Innovation
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Shaping the Future: Integrating Clinical Excellence, Operational Efficiency and Strategic Workforce Development (102H)
    Speaker: River J. Meisinger – AMN Healthcare
    Speaker: Amy Wilson, DNP, RN, CPHQ – SSM Health
    Speaker: James Terwilliger – CommonSpirit Health's Northwest Region
    Speaker: Sebastien Girard – Novant Health
    Strategy & Innovation
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Microgrids and the Future: The Impact on Regulation, Finance and Other Aspects of Healthcare (103H)
    Speaker: Walt Vernon, JD, PE, EDAC, LEED AP – Mazzetti, Inc.
    Speaker: Todd Suntrapak – Valley Children’s Healthcare
    Strategy & Innovation
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    How to Capitalize on the Cost Benefits of Economies of Scale (104H)
    Speaker: Katie Reilley – Ankura Consulting
    Speaker: Chad Johnston – HCA Gulf Coast Division
    Speaker: Neil Crimins – Penn Medicine
    Financial Management
     Credit(s): 1.0
  • 5:45pm – 6:45pm CT
    Healthcare Consultants Forum Networking Reception (HCREC)
  • 5:45pm – 6:45pm CT
    International Networking Reception (INTRC)
  • 5:45pm – 6:45pm CT
    Physician Executive Networking Reception (PHERC)
  • 7:00pm – 8:00pm CT
    Joint Federal Sector Networking Reception (JFSNT)
  • Wednesday, March 26, 2025
  • 7:15am – 8:30am CT
    CEO & COO Networking Breakfast (CEOBK)
    Major Symposium Speaker: Kevin B. Mahoney – Penn Medicine
    Leadership
     Credit(s): 0
  • 7:15am – 8:30am CT
    Thomas C. Dolan Diversity Address: The Imperative for Comprehensive and Inclusive Population Health Strategy (DIVBK)
    Major Symposium Speaker: Christopher J. King, PhD, FACHE – Georgetown University
    Diversity & Inclusion
     Credit(s): 0
  • 7:30am – 8:30am CT
    Hot Topic: Medication Management, Prescription Drugs and the Bottom Line (WEDS1)
    Major Symposium Speaker: Tad A. Gomez, RPh, FASHP – Loyola University Medical Center
    Major Symposium Speaker: Christopher A. Hatwig, RPh, FASHP – Apexus
    Major Symposium Speaker: Tom Kraus – American Society of Health-System Pharmacists
    Moderator: Shana Jo Crews – Loyola Medicine/Saint Joseph Health System
    Financial Management
     Credit(s): 1.0
  • 8:45am – 10:15am CT
    Richard J. Stull Essay Competition in Healthcare Management: Finalists’ Presentations (RJSES)
     Credit(s): 0
  • 9:00am – 10:30am CT
    Leadership Insights: Building a Culture That Drives and Supports Value-Based Care (LEAD13)
    Major Symposium Speaker: Quint D. Studer – Healthcare Plus Solutions Group
    Major Symposium Speaker: Mark Clement – TriHealth
    Population Health
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Leadership Insights: Bolstering Women's Healthcare Access and Affordability (LEAD14)
    Major Symposium Speaker: Jay Bhatt, DO – Deloitte Services LP
    Major Symposium Speaker: Creagh E. Milford, MD – CVS Health
    Major Symposium Speaker: Kulleni Gebreyes, MD – Deloitte
    Major Symposium Speaker: Andy Davis – Deloitte
    Delivery of Care
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Remaining Independent Through Interdependence: A Case Study of the New England Collaborative Health Network (68H)
    Speaker: David Turner – New England Collaborative Health Network, LLC
    Speaker: Chip Holmes – Ovation Healthcare
    Speaker: Peter J. Wright, FACHE – Northwestern Medical Center
    Speaker: Joseph Woodin – Copley Hospital and Health Systems
    Financial Management
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Planning for and Managing Healthcare Resource Demand for Vulnerable Patient Populations (105X)
    Speaker: Mark Coughlin, FACHE – Capital Healthcare Planning
    Speaker: Cole Rasmussen – Capital Healthcare Planning
    Speaker: Amineh Kostov, FACHE, CMAC, CHFP – Harris Health
    Speaker: Eric Epley – Southwest Texas Regional Advisory Council
    Delivery of Care
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    The Moral Playbook for Health Equity (106X)
    Speaker: Jason Lesandrini, PhD, FACHE, LPEC, HEC-C – Wellstar Health System
    Speaker: Maria G. Hernandez, PhD – Impact4Health, LLC
    Diversity & Inclusion
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Strategically Aligning Provider Compensation Into Enterprisewide Goals and Objectives (107X)
    Speaker: Andrea Elliott, CPA – CoxHealth
    Speaker: Jenine J. Vincent, CMPE – Forvis/Mazars
    Financial Management
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Improving the Experience of Care: A Pecha Kucha Panel (108X)
    Speaker: Richard H. Corder, FACHE, CPXP – Press Ganey
    Speaker: Sven O. Gierlinger – Northwell Health
    Speaker: Pierre Pham, PFCC – NYC Health + Hospitals / Elmhurst
    Speaker: Stefanie Simmons, MD – Dr. Lorna Breen Heroes' Foundation
    Speaker: Seanna-Kaye Denham-Wilks, PhD, FPCC – NYC Health and Hospitals | Kings County
    Speaker: Greg Aukerman, CPXP – TiER1 Impact
    Speaker: Shlomit Schaal, MD, PhD, FACHE – Houston Methodist / Houston Methodist Physician Organization
    Speaker: Rob Wright – Zenarate
    Speaker: Yael K. Heher, MD, MPH, FRCP(C) – Beth Israel Lahey Health
    Leadership
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    The Next Generation of Women's Health: Moving Beyond Maternal Health to Close the Equity Gap (109X)
    Speaker: Jhaymee W. Tynan, FACHE – Korn Ferry
    Speaker: Priya Bathija, JD – Nyoo Health
    Speaker: Sheri DeShazo, RN, FACHE – Advocate Sherman Hospital
    Speaker: Davina V. Prabhu, MHA, MAECEL – NewYork-Presbyterian
    Population Health
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Veterans Health Administration's Industry-Leading Workplace Violence Prevention Program Overview and Easily Adaptable Implementation Strategies (110X)
    Speaker: Scott A. Hutton, PhD, RN, FAAN, FACHE – Veterans Health Administration
    Speaker: Kelly Vance, MD, FACHE – Veterans Health Administration
    Safety & Quality
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Restoring Psychological Safety to Support QI and Transformation at the Nation's Largest Municipal Healthcare System (111X)
    Speaker: Eric Wei, MD – NYC Health + Hospitals
    Speaker: Hillary S. Jalon – NYC Health + Hospitals
    Speaker: Jeremy C. Segall, MA, RDT, LCAT, FPCC – NYC Health + Hospitals
    Leadership
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Global Impact of Innovation—VA Immersive Successes (112X)
    Speaker: Divya Singhal, MD, FAAN – Department of Veteran Affairs
    Speaker: Anne L. Bailey, PharmD, BCPS – VHA Strategic Initiatives Lab
    Speaker: Susan Kirsh, MD, MPH, CMQ – VA Central Office, Veterans Health Administration
    Speaker: Haipeng Zhang, DO, MMSc – Department of Veteran Affairs (VA) - Central office
    Strategy & Innovation
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Patient No Longer: How You Can Lead the Consumer Revolution in Healthcare (113X)
    Speaker: Ryan Donohue – NRC Health
    Speaker: Stephen Klasko, MD – General Catalyst
    Delivery of Care
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Transitioning From the Military to Civilian Healthcare: A Deeper Dive Into Resumes, Interviews and Compensation (114X)
    Speaker: Gigi A. Simko, FACHE – Connecticut Children's
    Workforce
     Credit(s): 1.5
  • 9:00am – 10:30am CT
    Journey to Excellence: Navigating Saudi Arabia's Healthcare Transformation (115X)
    Leadership
     Credit(s): 1.5
  • 10:45am – 11:45am CT
    Forging Your Path – Job Crafting to Get What You Want (and Enjoy) Out of Work (158H)
    Speaker: Katherine A. Meese, PhD – University of Alabama at Birmingham
    Career Resources
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Forum on Advances in Healthcare Leadership Research (116H)
    Speaker: Deborah M. Mullen, PhD – University of Tennessee – Chattanooga
    Speaker: Scott A. Phillips, DBA – University of New Orleans Henry Bernstein College of Business Administration
    Leadership
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Reducing Unwarranted Care Variation and Improving Outcomes Through Data (117H)
    Speaker: Chris Frost, MD – Lifepoint Health
    Speaker: Rajender Agarwal – Lifepoint Health
    Speaker: Amanda Green, MD, FACP, FSHM, CPPS – Paris Regional Health
    Delivery of Care
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Actionable Health Equity: The Journey to Progress (118H)
    Speaker: Felixia A. Colon, FACHE – SCP Health
    Speaker: Richard G, Greenhill, DHA, FACHE, CPHQ – Quality Insights
    Speaker: Ajith Pai, PharmD, FACHE – Texas Health Harris Methodist Hospital Southwest Fort Worth
    Diversity & Inclusion
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Proving Public Health Can Be Financially Sustainable (119H)
    Speaker: Svetlana Lipyanskaya, FACHE – NYC H+H/South Brooklyn Health
    Speaker: Michelle Bekman – NYC Health + Hospitals / South Brooklyn Health
    Speaker: Darren Collington, MPA – NYC Health +Hospitals / South Brooklyn Health
    Speaker: Manjinder Kaur, DNP, RN, NEA-BC, FACHE – NYC Health + Hospitals / South Brooklyn Health
    Financial Management
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Innovating Physician Network Strategy—New Models and Value-Based Care Alignment (120H)
    Speaker: John Harris – Veralon Partners Inc.
    Speaker: Brett Bingham – Banner Health
    Physician & Clinical Relationships
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Bridging Gaps in Population Health: Strategies for a Healthier Future (121H)
    Speaker: Travelle Ellis, MD, PhD – Exact Sciences
    Speaker: Denise Hooks-Anderson, MD – Penn Medicine
    Speaker: Drew Albano, DO, CAQSM, FAAFP, DABFM – Prisma Health
    Speaker: Jonathan E. Watkins, FACHE – City of Hope Atlanta
    Speaker: Anthony Poole, DMSc, PA-C, CPHQ – The Medical University of South Carolina
    Population Health
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    The Scholar Pipeline Project: Striving to Address Current Staff and Faculty Workforce Challenges (122H)
    Speaker: Elizabeth Speakman, EdD, RN, ANEF, FNAP, FAAN – University of Delaware
    Workforce
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Bridging Generations: Unlock Your Edge in Leadership, Teams, and Career Development (123H)
    Speaker: Claire Dundon – Oak Street Health
    Speaker: Ellington C. Jones, DrPH, FACHE – UC San Diego Health
    Speaker: Habib Sabbagh – UC San Diego Health
    Speaker: Kyle Underwood – Cleveland Clinic
    Workforce
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Thriving in Change Management for Healthcare System Optimization (124H)
    Speaker: Michael K. Hassell, FACHE – Melissa Memorial Hospital
    Speaker: Charles T. Hall – H&H Leadership Solutions
    Speaker: Steve Young – Melissa Memorial Hospital
    Strategy & Innovation
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Elevating Hidden Heroes: Recognizing and Empowering Essential Support Staff (125H)
    Speaker: Kelly J. Barry – Aramark Healthcare+
    Speaker: Bart Kaericher – Aramark Healthcare+
    Leadership
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Moving Up: From Senior Leader to Senior Executive (126H)
    Speaker: Rob Kramer, PCC – Spiro Coaching Institute
    Speaker: Adia K. Ross, MD – Advocate Health-High Point Regional Hospital
    Speaker: Chris DeRienzo, MD – American Hospital Association
    Career Resources
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    A Leadership Guide to Influencing a Culture of Safety (127H)
    Speaker: Alvin J. D'Angelo, FACHE – Johns Hopkins Medicine - Suburban Hospital
    Speaker: Samantha Crandall, PhD, RN, CPHQ, CPPS – Johns Hopkins Medicine - Suburban Hospital
    Safety & Quality
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Leading in Times of Change: The Role of Leader Humility and Ambition in Improving Engagement and Innovation (128H)
    Speaker: Amer Kaissi, PhD – Trinity University
    Leadership
     Credit(s): 1.0
  • 10:45am – 11:45am CT
    Better Together: Leadership Approaches to Drive to Health Equity (129H)
    Speaker: Marcos Pesquera – NALHE/Christus Health
    Speaker: Lisa M. Mallory, PhD – NAHSE
    Speaker: Daniel Gentry, PhD – AUPHA
    Speaker: Joy A. Lewis – American Hospital Association / Institute for Diversity and Health Equity (IFDHE)
    Speaker: Michael Ugwueke, Sr., DHA, FACHE – Methodist Le Bonheur Healthcare
    Diversity & Inclusion
     Credit(s): 1.0
  • 12:00pm – 1:45pm CT
    Gintzig Commemorative Lecture and Luncheon: From Chaos to Clarity: Strategies for Leading Through Change and Uncertainty (LUNCHW)
    Keynote Speaker: Michael J. Sorrell, EdD – President of Paul Quinn College
     Credit(s): 0
  • 2:00pm – 3:00pm CT
    Fellow-Exclusive Session With Michael Sorrell, EdD (FEL3)
    Keynote Speaker: Michael J. Sorrell, EdD – President of Paul Quinn College
     Credit(s): 0
  • 2:00pm – 3:00pm CT
    Executive Edge: Mastering Personal Branding for Sustained Leadership Success (159H)
    Speaker: Richard G, Greenhill, DHA, FACHE, CPHQ – Quality Insights
    Career Resources
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Access and Flow: Why a System Approach Works (130H)
    Speaker: Michelle Vassallo, RN, NE-BC – Inova Health System
    Speaker: Marque Macon, FACHE – Inova Health System
    Operations
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Optimizing Provider Compensation: Real-Life Strategies and How-To Guide for Community Based Not-for-Profit Hospitals (131H)
    Speaker: Rebekah S. Fincher – Conway Regional Health System
    Speaker: Carter Dodd – Conway Regional Health System
    Physician & Clinical Relationships
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    How Cincinnati Tackled Its Infant Mortality Crisis (A Blueprint for Solving Wicked Problems) (132H)
    Speaker: Jill H. Miller – Bethesda, Inc. / bi3 Fund
    Speaker: Meredith Shockley-Smith, PhD – Cradle Cincinnati / University of Cincinnati Medical College; Queens Village
    Population Health
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Improving the Human Experience Through an Integrated and Data-Driven Patient/Member Experience Approach (134H)
    Speaker: Adam Higman, DHA, FACHE – Press Ganey
    Speaker: Carrie Whitcher – UPMC Health Plan
    Strategy & Innovation
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Activating Change and Reinvigorating Culture (135H)
    Speaker: Katie Eimers – UNC Health
    Speaker: Holly Bunn – UNC Health
    Speaker: Kalen Stanton – Root, a part of Accenture
    Workforce
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    10 KPIs for Quick, Data-Driven Wins and Rapid AI Readiness (136H)
    Speaker: Todd Norwood, DPT – Omada Health
    Speaker: Brian R. Spisak, PhD – Csuite Growth Advisors / Harvard University
    Technology & Information Management
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Empathy: The Leadership Strategy That Retains Talent and Saves Millions in Healthcare (137H)
    Speaker: Helen Riess, MD – Empathetics, Inc./Harvard Medical School
    Speaker: Robert J. Altman, MD – Gould Medical Group
    Speaker: Amber S. Campbell, DBA, MBA, FACHE – Sutter Health
    Leadership
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    Whole-Person Care Integration: Streamlining Patient Flow to Improve Patient Safety and Timeliness to Treatment (138H)
    Speaker: Jesse Tamplen, LCSW, FACHE – John Muir Health
    Speaker: Kristen Pace, RN, PMH-BC – John Muir Behavioral Health
    Delivery of Care
     Credit(s): 1.0
  • 2:00pm – 3:00pm CT
    The Study and Application of Best Practices Used for Healthcare Organization Process Improvements (160H)
    Strategy & Innovation
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    You Belong at the Table, but Bring Your Own Chair: A Panel Discussion on Overcoming Imposter Syndrome in the Healthcare Industry (139H)
    Speaker: Lindsey Umlauf, DPT, FACHE – Medical Center of Excellence, U.S. Army
    Speaker: Tiara Walz, PhD, FACHE – U.S. Army / Baylor University
    Leadership
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    More Than a Snapshot in Time: Operational and Finance Diligence Across the Life Cycle of Capital Projects (140H)
    Speaker: Mary O. Palazzo, RN, FACHE – Hammes Healthcare
    Speaker: Katherine Kay Brown, RN – Hammes
    Speaker: Melody F. Dickerson, DNP, RN, FACHE, CENP, CPHQ – Virginia Hospital Center
    Operations
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Implementing Healthcare Technology Safely With a Systems Approach (141H)
    Speaker: Marcus Schabacker, MD, PhD – ECRI
    Speaker: Andy Poole, FACHE – ECRI
    Speaker: Marc Schlessinger, FACHE – ECRI
    Safety & Quality
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Advancing the Patient and Provider Experience With the Ambulatory Administrative Academy, a Robust Training Program for Our Front-Line Administrative Staff (142H)
    Speaker: David Brody – Northwell Health
    Speaker: Agnes Barden, DNP, RN, CPXP – Northwell Health
    Speaker: Benjamin Rosman – Northwell Health
    Workforce
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    What It Means for Healthcare That Retail Disruptors Are Scaling Back Their Healthcare Ventures (143H)
    Speaker: James M. Daniel, Jr., JD – Hancock, Daniel and Johnson, P.C
    Speaker: Corwin N. Harper, FACHE – Ochsner LSU Health System of North Louisiana
    Strategy & Innovation
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Building a Future-Ready Board: Keeping Trustees Informed and Focused Through Education and Development (144H)
    Speaker: Keith Wysocki – Veralon Partners Inc.
    Speaker: Amy L. Hart, FACHE – Cuyuna Regional Medical Center
    Governance
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Understanding Your Consumers to Create an Indispensable Brand Through a Strategy and Marketing Lens (145H)
    Speaker: Morgan Jones, FACHE – Duke Health
    Speaker: Ryan Donohue – NRC Health
    Strategy & Innovation
     Credit(s): 1.0
  • 3:15pm – 4:15pm CT
    Using a Team Approach to Drive Revenue Cycle Improvements (146H)
    Speaker: Boyd Chappell, JD, MBA, FACHE – UR Medicine, Jones Memorial Hospital
    Financial Management
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Operational Tactics to Manage Prior Authorizations in Health-System Organizations (147H)
    Speaker: Richard K. Ogden, Jr., PharmD, FACHE, BCPS – Children's Mercy Kansas City
    Speaker: Mohammad Agha, MD, FACHE, FAAPMR – SSM Health
    Operations
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Unveiling the Nexus: Clinical Quality and Patient Experience (148H)
    Speaker: Kenneth R. Winn, RRT, FAARC, FACHE – Atrium Health Cabarrus
    Speaker: Asha S. Rodriguez – Atrium Health Cabarrus
    Safety & Quality
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Lessons Learned: Expanding Primary Care Access at an Academic Medical Center Through a Community Physician Model (149H)
    Speaker: Jonathan Parsons, MD – Ohio State University
    Speaker: Kyle L. Sharp, FACHE – The Ohio State University Wexner Medical Center
    Speaker: Laura Dornsife – Ohio State University Physicians
    Strategy & Innovation
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Sustainability Is Healthcare: Strategic Approaches for Optimizing Energy, Reducing Carbon Footprint and Enhancing Access to Quality Healthcare (150H)
    Speaker: Cindy Bo, FACHE – Boston Medical Center Health System
    Speaker: David Twitchell, PharmD – Boston Medical Center Health System
    Speaker: Robert Biggio – Boston Medical Center Health System
    Strategy & Innovation
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Succession Planning in Healthcare: Lighting the Way Forward Amid the Great Retirement and Great Resignation (151H)
    Speaker: Roger Nutter, FACHE – Nutter Group, LLC
    Speaker: Kristie Hartmann – TriscendNP
    Workforce
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    From Learning to Leading: Navigating Early Careerist Transitions to Mid-Career Leadership (152H)
    Speaker: Raman Singh, MHSA, RN, FACHE – Adventist Health
    Speaker: Evelyn Sommers – Office of Patient Care Services, Veterans Health Administration, Department of Veterans Affairs
    Speaker: Tashonda Frazier – Kaiser Permanente Mid-Atlantic Permanente Medical Group
    Career Resources
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    Things Fall Apart: A Playbook for Leading Through Disruption and Derailment Towards Growth and Success (153H)
    Speaker: Charles D. Callahan, PHD, FACHE – Independent Practice
    Speaker: Staci Rogers, MD – CoxHealth
    Speaker: TAMMY Tiller-Hewitt, FACHE – Tiller-Hewitt HealthCare Strategies
    Leadership
     Credit(s): 1.0
  • 4:30pm – 5:30pm CT
    The State of Chronic Disease Management and Solutions to Impact Equitable and Evidence-Based Care (154H)
    Speaker: Kathleen Thomas, DHA – American Heart Association
    Speaker: Kathleen O'Neill – American Heart Association
    Speaker: Asif Ali, MD – The University of Texas Medical School at Houston, Houston Cardiology Consultants
    Population Health
     Credit(s): 1.0
  • 5:45pm – 6:45pm CT
    Wednesday Congress Networking Reception (RECWD)
  • Thursday, March 27, 2025
  • 7:00am – 8:30am CT
    Joint Federal Sector Awards Breakfast (JFSBK)
     Credit(s): 0
  • 9:00am – 2:30pm CT
    Department of Defense Symposium (RDSYM)
    Leadership
     Credit(s): 3.0