Skip to main content

Program Assistant FAQs

The American College of Healthcare Executives is offering an opportunity for Student Associate members enrolled in an undergraduate or graduate health administration program to attend the 2024 Congress on Healthcare Leadership at no cost, working as a Program Assistant. Congress will be held on March 25–28, 2024, in Chicago.

The Congress on Healthcare Leadership is being held at the Hyatt Regency Chicago, Swissôtel Chicago and Fairmont Chicago, March 25–28, 2024. Program Assistant shifts will be offered for March 24–27, 2024.

Program Assistants are ACHE Student Associates who work no less than six (6) hours during ACHE’s Congress, helping with seminars, receptions and luncheons; checking name badges; and providing assistance to Congress attendees during registration hours. In exchange for their volunteer service, Program Assistants receive a complimentary registration to attend Congress.

Program Assistants must be current Student Associate members in good standing at the time Congress is held in March 2024. Learn how to become an ACHE Student Associate. Program Assistants must also be current students, i.e., they cannot have graduation dates prior to May 2024.

This is a great opportunity for Student Associates interested in attending Congress to meet other Student Associates, network with healthcare leaders across the care continuum and receive all the benefits associated with a basic Congress student registration. The basic Congress student registration includes educational sessions, networking with healthcare professionals and peers, and access to career development services such as Career Advising Service and Resume Review/Critique Service. Program Assistants may take advantage of these benefits during the time when they are not fulfilling their assigned Program Assistant duties.

Program Assistants will be selected using a randomization formula in Excel. Approximately 325 student volunteers will be needed to support the event. A mix of first year and second year graduate students will be chosen before offering opportunities to undergraduate students.

Program Assistants are required to attend one orientation session and commit to no less than six (6) hours of work at Congress. The specific work schedules are determined later in the process.

Program Assistant shifts will be offered for March 24–27, 2024.

Program Assistants are required to attend one virtual orientation session; dates have yet to be determined. Registration for the orientation session will be part of the process when you select the hours you want to work.

The application will open from Nov. 15 through Dec. 6. Applicants will be notified of their selection status via email by close of business on Wednesday, Dec. 13, 2023.

After you are accepted as a Program Assistant on or before Dec. 13, you will receive an email with information about how to sign up for your orientation session and volunteer shifts. You must sign up for no less than six (6) hours. The shift scheduler will open no later than Jan. 18.

Students should NOT complete a paid Congress registration during the Program Assistant application process. Students who are selected to serve as Program Assistants receive a complimentary Congress registration. All applicants must be Student Associate members prior to applying for a Program Assistantship.

There is a $275 refundable deposit in lieu of the Congress registration, in addition to the cost of travel, accommodations and meals.

After you complete your volunteer hours, you will receive your $275 deposit reimbursement approximately 6-8 weeks AFTER Congress concludes.

Program Assistants are responsible for the cost of their travel, accommodations and meals. To ensure the most affordable visit, travel arrangements should be made soon after confirmation of the Program Assistantship.

Chicago airports are O’Hare International (ORD) and Chicago Midway (MDW).

Hotel blocks at the discounted Congress rate fill up quickly. Students are advised to make hotel arrangements prior to learning of their Program Assistant application status. Students are responsible for canceling their hotel arrangements before the cancellation date to avoid any fees if they decide not to attend Congress.

To save on costs, many students choose to share alternative accommodations with other students in their program.

If you have additional questions, please do not hesitate to contact us at ProgramAssistants@ache.org.