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  • Sunday, Mar 24th
    9:00 AM – 4:00 PM CT
    Leading with Quality as a Business Strategy Boot Camp | ACHE/NAHQ (LQUAL)
    Room: Swissotel Chicago - Montreux 1
    Bootcamp Presenter: April M. Taylor, CMQ/OE, CLSSBB, CPPS, CPHQ, FACHE – The Johns Hopkins Hospital
    Bootcamp Presenter: Robin Betts, RN, CPHQ – Kaiser Permanente Health Plan and Hospitals, Northern California
    Bootcamp Presenter: Richard G. Greenhill, DHA, CPHQ, FACHE – Texas Tech Health Sciences Center
    Delivery of CareLeadershipOperationsSafety & QualityStrategy & Innovation
  • Monday, Mar 25th
    3:15 PM – 4:15 PM CT
    On Dollars and “Sense”: Fostering Competency and Partnerships for the Business Case for Safety (20H)
    Room: Hyatt Regency - Grand Hall K
    Speaker: Helen L. Macfie, PharmD, FABC – MemorialCare Health System
    Speaker: Patricia McGaffigan, RN, CPPS – Institute for Healthcare Improvement | Certification Board for Professionals in Patient Safety
    Speaker: Todd Nelson, FHFMA – Healthcare Financial Management Association
    Safety & Quality
  • Monday, Mar 25th
    4:30 PM – 5:30 PM CT
    Taking Quality From Compliance to Excellence: Transforming Your Quality and Safety Workforce (35H)
    Room: Hyatt Regency - Crystal Ballroom A/B
    Speaker: Mashekia Jones-Slack, DNP, RN – UK King’s Daughter Health System
    Speaker: Eric T. Johansen, DHA, RN – University Medical Center of El Paso
    Speaker: Jennifer A. Pitts – The National Association for Healthcare Quality
    Speaker: Ted Donnelly, CPHQ – The National Association for Healthcare Quality
    Safety & Quality
  • Tuesday, Mar 26th
    9:00 AM – 10:30 AM CT
    Leading Your Safety Renaissance: Leading the Reboot and Fortification of Safety Using the National Action Plan (37X)
    Room: Hyatt Regency - Grand Hall I
    Speaker: Patricia McGaffigan, RN, CPPS – Institute for Healthcare Improvement | Certification Board for Professionals in Patient Safety
    Speaker: Helen L. Macfie, PharmD, FABC – MemorialCare Health System
    Speaker: Kelly H. Randall, PhD, LMSW, CPHQ – Ascension
    Safety & Quality
  • Tuesday, Mar 26th
    9:00 AM – 10:30 AM CT
    Leadership Insights: Addressing Workplace Violence in Healthcare Organizations (LEAD07)
    Room: Hyatt Regency - Regency Ballroom A/B
    Major Symposium Speaker: Kimberly Browne, LCSW – Stanford Medicine Children's Health
    Major Symposium Speaker: Steve Hernandez – The North Group
    Major Symposium Speaker: Randy Stephan – MaineHealth
    Moderator: Kadesha Thomas Smith – SFC Group
    Safety & Quality
  • Tuesday, Mar 26th
    10:45 AM – 11:45 AM CT
    Striving To Be The “Safest Healthcare System for All”: From Strategy to Action (53H)
    Room: Hyatt Regency - Plaza Ballroom
    Speaker: Gerard R. Cox, MD, FACHE – Veterans Health Administration
    Speaker: Leigh M. Starr, FACHE, LSSBB, CMP – Veterans Health Administration
    Speaker: Amjed S. Baghdadi, CPHQ, FACHE – Veterans Health Administration
    Safety & Quality
  • Tuesday, Mar 26th
    2:00 PM – 3:00 PM CT
    Masters of Safety and Quality: Leading With Love for Zero Harm (MSTR4)
    Room: Hyatt Regency - Regency Ballroom A/B
    Major Symposium Speaker: Janice Nevin, MD – ChristianaCare
    Major Symposium Speaker: Richard Cuming, EdD, RN, NEA-BC, FAAN – ChristianaCare
    Moderator: Richard G. Greenhill, DHA, CPHQ, FACHE – Texas Tech Health Sciences Center
    Safety & Quality
  • Tuesday, Mar 26th
    3:15 PM – 4:15 PM CT
    Using Learning Collaborative Models to Reduce Evidence-to-Practice Gaps (68H)
    Room: Hyatt Regency - Grand Hall J
    Speaker: Kathleen O'Neill – American Heart Association
    Speaker: Michelle Congdon, CPHQ – American Heart Association
    Speaker: Kathie Thomas, DHA – American Heart Association
    Safety & Quality
  • Tuesday, Mar 26th
    3:15 PM – 4:15 PM CT
    Strategies for Managing Site of Care Infusion: Optimizing Patient Outcomes and Mitigating Payer Restrictions (71H)
    Room: Hyatt Regency - Grand Hall I
    Speaker: Lindsey Amerine, PharmD, BCPS, FASHP – Cleveland Clinic
    Speaker: Michael D. Sanborn, RPh, FACHE, FASHP – Baylor Scott & White Health
    Financial ManagementSafety & Quality
  • Tuesday, Mar 26th
    3:15 PM – 4:15 PM CT
    Breaking Bias: Advancing Health Equity Through Connected Data (130H)
    Room: Hyatt Regency - Grand Hall K
    Speaker: Timothy McDonald, MD, JD – RLDatix
    Speaker: Jared Capouya, MD, HQS – Nemours Children’s Health–Florida
    Safety & Quality
  • Wednesday, Mar 27th
    9:00 AM – 10:30 AM CT
    Transformational Approach to Quality Improvement While Energizing Your Staff: Frontline First (86X)
    Room: Hyatt Regency - Grand Hall L/M/N
    Speaker: Thomas Spiegel, MD, FACEP – University of Chicago Medicine
    Speaker: Rachel Tyson – UChicago Medicine
    Speaker: Rebecca Schedin – The University of Chicago
    Speaker: Brenna Sloane, LSSGB – UChicago Medicine
    Safety & QualityWorkforce
  • Wednesday, Mar 27th
    3:15 PM – 4:15 PM CT
    High Reliability as a Health System Operating Model for Safety, Quality, Engagement and Leadership (114H)
    Room: Hyatt Regency - Regency Ballroom C/D
    Speaker: M. Michael Shabot, MD, FACS, FCCM, FACMI – Relia Healthcare Advisors
    Speaker: John Kueven, RN, FACHE – Northeast Georgia Medical Center Gainesville
    Safety & Quality
  • Wednesday, Mar 27th
    3:15 PM – 4:15 PM CT
    Organizational Resilience: Prepare, Adapt, Innovate and Thrive! (118H)
    Room: Hyatt Regency - Crystal Ballroom A/B
    Speaker: Al Faber – Baldrige Foundation
    Safety & Quality
  • Wednesday, Mar 27th
    4:30 PM – 5:30 PM CT
    Developing Resident Physicians as Safety Champions: A Rallying Cause for C-Suite and Graduate Medical Education Leadership (126H)
    Room: Hyatt Regency - Michigan 1
    Speaker: Robin Womeodu, MD, FACHE, FACP – Methodist LeBonheur Healthcare
    Speaker: Robin C. Newton, MD, FACP – Accreditation Council for Graduate Medical Education (ACGME)
    Safety & Quality