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Monday, Mar 2nd
10:00am - 11:30am
CT
How to Build a Consumer-Centric Organization That’s Getting Healthcare Right
Mark Clement
– TriHealth
Care Transformation
Credit(s): 1.5
Monday, Mar 2nd
10:00am - 11:30am
CT
Healthcare Without Walls: Scalable Solutions from Military Field Operations
Penny L. Cannon, MHA
– U.S. Army Reserve
Andrew R. Adamich, Doctor of Optometry
– National Guard Bureau
Cherie Jennings, USAR, 328th Field Hospital, CRNA, MSN
– U.S. Army Reserve
Leiry Dominguez, Supply System Technician
– US. Army Reserve
Care Transformation
Credit(s): 1.5
Monday, Mar 2nd
2:00pm - 3:00pm
CT
Transforming the Patient, Provider and Caregiver Journey through Technology Innovation
Sanjeev Sah, MHA
– Novant Health
Karen Joyce, PhD
– Surescripts
Noellee Clarke, MD, MBI, FAMIA
– Novant Health
Michael Vaccaro, DNP, MHA/MBA, RN, CENP
– Novant Health
Care Transformation
Credit(s): 1.0
Monday, Mar 2nd
2:00pm - 3:00pm
CT
Managing Behavioral Health Crisis: Contemporary Approaches
Stephen M. Merz, MHSA, FACHE
– Sheppard Pratt Solutions
Leslie S. Zun, MD
– Hamdard Health Alliance
Care Transformation
Credit(s): 1.0
Monday, Mar 2nd
4:30pm - 5:30pm
CT
Leading the Future of Cancer Screening: Innovation, Efficiency, and Equity in Health Systems
Travelle Ellis, MD, PhD
– Exact Sciences
Care Transformation
Credit(s): 1.0
Monday, Mar 2nd
4:30pm - 5:30pm
CT
Putting the Patient Back in "Patient Safety" Amid Complexity and Technology Innovation
Patricia McGaffigan, MS, RN, CPPS, CPHFH
– Institute for Healthcare Improvement
Beth Daley Ullem, MBA
– Patients for Patient Safety US
Eric Thomas, MD, MPH
– McGovern Medical School at UT Health Houston
Care Transformation
Credit(s): 1.0
Tuesday, Mar 3rd
9:30am - 10:30am
CT
Playbook for Building a Behavioral Health Strategy and Continuum
Alice Nuttall, MBA, RN, BA, FACHE
– Lakeland Regional Health
Jared S. Roe, LICSW-S, FACHE
– OPENMindEd, LLC
Erika Rohan, RN, BSN, BBA, MPH, PMH-BC
– Acadia Healthcare
Care Transformation
Credit(s): 1.0
Tuesday, Mar 3rd
9:30am - 10:30am
CT
From the Front Line to the Bottomline: How Leaders Align People, Process, and Performance
Jessica T. Long, MHA
– Core Clinical Partners
Angela Katrina Stiggins, RCP, RRT, MBA
– Commonspirit Memorial Hospital
Rachel Thompson, MD MPH MHM FACP
– Core Clinical Partners
Care Transformation
Credit(s): 1.0
Tuesday, Mar 3rd
10:45am - 11:45am
CT
The 360° Provider View: Driving Safety and Excellence with Connected Technology
Timothy B. McDonald, MD, JD
– RLDatix
Michael Chang, MD, FACS
– USA Health
Care Transformation
Credit(s): 1.0
Tuesday, Mar 3rd
10:45am - 11:45am
CT
Beyond the Bot: The Rise of AI Agents in Real Healthcare Workflows
Crystal Broj, CPDHTS
– MUSC
Kali Arduini Ihde
– Northwestern Medicine
Laura Marquez, MHA, CHCIO, CDH-E
– University of Utah Health
Zain Ismail
– AVIA / The Healthcare Rap Podcast
Care Transformation
Credit(s): 1.0
Tuesday, Mar 3rd
2:00pm - 3:00pm
CT
Gen AI Marketing Ops: How Workforce Transformation Enables It
Lance R. Bradshaw
– Intermountain Health
Tim Shonsey
– Intermountain Health
Care Transformation
Credit(s): 1.0
Tuesday, Mar 3rd
3:15pm - 4:15pm
CT
Healthcare Delivery of the Future: Leveraging Advanced Technology in a Virtual Care Center
Emily Ruggiero
– OSU Physicians Inc
Brian Mitchell, SMB-A, CPHIMS, CHCIO
– The Ohio State University Wexner Medical Center / OSU Physicians, Inc.
Jennifer A. Sabatino, PharmD, BCACP
– OSU Physicians, Inc
Kevin J. Goist, MD, FACP
– The Ohio State University Wexner Medical Center
Care Transformation
Credit(s): 1.0
Tuesday, Mar 3rd
4:30pm - 5:30pm
CT
Borderline Innovation: How El Paso Healthcare Leaders Are Transforming Care at the Crossroads of Cultures
Frantz M. Berthaud, FACHE
– University Medical Center of El Paso
Art Garza, MBA, MHA, FACHE
– Del Sol Medical Center
Ginger Raya, EdD, MHA, MPA
– UT Health Houston School of Public Health
Cindy Stout, DNP, RN, NEA, BC
– El Paso Children's Hospital
Care Transformation
Credit(s): 1.0
Wednesday, Mar 4th
7:30am - 9:00am
CT
C-suite Address and Breakfast | Forging One Future: Building Culture and Teams Through Transformational Change
Gerald "J.P" Gallagher, FACHE
– Endeavor Health
Care Transformation
Credit(s): 0
Wednesday, Mar 4th
9:30am - 10:30am
CT
Building an Ambulatory Strategy that Elevates Access, Experience, and Growth
Craig E. Deao, MHA
– Huron
Inga Lennes, MD, MPH, MBA
– UCSF Health
Care Transformation
Credit(s): 1.0
Wednesday, Mar 4th
10:45am - 11:45am
CT
The New Horizon for Harm Response Programs: What Every Senior Executive Should Know
Thomas H. Gallagher, MD, MACP
– University of Washington
Angela Green, PhD, RN, CPHQ
– Johns Hopkins Health System
Leslie Jurecko, MD, MBA
– MCIC
Care Transformation
Credit(s): 1.0
Wednesday, Mar 4th
2:00pm - 3:00pm
CT
Solutions-Focused Strategies to Improve Access to Care: Successes of a Virtual-Only Specialty Care Program
Jillian B. Harvey, PhD
– Medical University of South Carolina
Emily H. Warr
– Medical University of South Carolina
Caitlin Koob, PhD, MS, OTR/L
– Medical University of South Carolina
Care Transformation
Credit(s): 1.0
Wednesday, Mar 4th
3:15pm - 4:15pm
CT
Redefining the Healthcare Journey through a Hospitality Lens
Abigail A. Campos
– NYC Health + Hospitals / Elmhurst
Helen Arteaga, PhD
– NYC Health + Hospitals/ Elmhurst
Pierre Pham, FPCC
– NYC Health + Hospitals/ Elmhurst
Donato Ciprano, PHR, SHRM-CP
– NYC Health + Hospitals/Elmhurst
Care Transformation
Credit(s): 1.0
Wednesday, Mar 4th
3:15pm - 4:15pm
CT
The Future of Healthcare Delivery: How Technology and Collaboration Are Transforming Patient Care
Chris Bergstrom
– Amalgam RX
Keith K. Fernandez, MD
– Privia Health
Ellen Bateman, MBA
– Sanofi
Care Transformation
Credit(s): 1.0